Arbat Russian Bookstore and souvenirs - Leof. El. Venizelou 219
4.6/5
★
based on 8 reviews
Contact Arbat Russian Bookstore and souvenirs
Address : | Leof. El. Venizelou 219, Athina 176 73, Greece |
Phone : | 📞 +97 |
Postal code : | 176 |
Website : | http://www.arbat.gr/ |
Categories : |
Store
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vasodelirium on Google
★ ★ ★ ★ ★ το ειχα επισκεφτει λιγο καιρο πριν ψάχνοντας ενα βιβλιο-δώρο για ρωσόφωνο άτομο. Δε γνωρίζω τη γλωσσα αλλά με εξυπηρέτησαν και με κατατοπισαν άψογα και με πολλή ευγένεια. μεγαλη ποικιλία απο βιβλια, περιοδικα αλλά και άλλα αντικείμενα και παιχνίδια.
I had visited it a while ago looking for a gift book for a Russian-speaking person. I do not know the language but they served me and informed me perfectly and with a lot of courtesy. Large variety of books, magazines and other items and toys.
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Julia Athens on Google
★ ★ ★ ★ ★ Сегодня, когда мир живёт в беспокойство по поводу Ковида.
Мне нужна была наклейка на компьютер с русскими буквами. Я нашла в фейсбуке и написала им в мессенджер. Ответили быстро, при этом ничего не сказав об условиях и ограничениях. В общем на следующий день я уже пришла за товаром.
Отношение было ужасное, агрессивное. Мужчина был без маски внутри магазина и требовал рапид тест или сертификат. Кричал как бешанный. К тому же за товар, мне не дали чек. Мне не понравилось само отношение, можно было и повежлевее обращаться с клиентами. Я разочарована и моё настроение испорчено. Никому не советую. В такие тяжёлые дни мы должны оставаться людьми прежде всего и по вежливее, тем более с теми, кто оставляет вам деньги.
Today, when the world lives in concern about Covid.
I needed a sticker for a computer with Russian letters. I found it on Facebook and wrote to them in the messenger. They responded quickly, without saying anything about the conditions and restrictions. In general, the next day I already came for the goods.
The attitude was terrible and aggressive. The man was without a mask inside the store and required a rapid test or certificate. Shouted like mad. Besides, they didn't give me a check for the goods. I didn’t like the attitude itself; I could have treated clients more politely. I am disappointed and my mood is ruined. I do not advise anyone. In such difficult days, we must remain people first and foremost and more politely, especially with those who leave you money.
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Robert Benedik on Google
★ ★ ★ ★ ★ Been using WU for years..
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Valerio Colta on Google
★ ★ ★ ★ ★ I received my money with western union. A little bit slow but it's ok
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George Entertrainer on Google
★ ★ ★ ★ ★ Excellent customer support. Wide variety of products and services. Spasibo for your professionalism!
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Olga Avakova on Google
★ ★ ★ ★ ★ Magnificent book store!!!!! Fantastic choice of the books in Russian language.
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Nikos Konidaris on Google
★ ★ ★ ★ ★ Great choices, excellent and friendly service, if they don't have the books you want they will order them
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Sami Saoudi on Google
★ ★ ★ ★ ★ This rating is meant to be about WU service which is located inside the Shop.
Terrible service / pathetic person (male who is working on the counter)/ Liar
Run away!
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As to follow up with the store owner reply in regards to the covid measurements: my feedback has actually nothing to do with the measurements in place as I am fully vaccinated and was able to grant access to the store with no issue whatsoever. However, the western union agent was the person with no mask and no respect at all to the covid measurements.
Now to the point, the same person refused to proceed with a normal transaction claiming that a verification process has to take place while this was not true! and he knew he was lying! Really pathetic!
You will have more details from western union headquarters following an already filed complaint!
Last not least; shame on you on how you try to find ways to play around with the feedback!
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