Athina residence - Athina residence

The best in Lentas

Staff: 4,Facilities: 3,Cleanliness: 4,Comfort: 3,Value for money: 3,Location: 4

Positive: Great sea view, very kind and helpful staf..

Positive: Perfect location, very friendly staff. Been there before and will come back. Relaxed and stress-free atmosphere.. Negative: Nothing..

Very comfortable rooms and fantastic service solving any problems in no time.

Positive: Maria was a true angel, extremely helpful with everything. Negative: Rooms are very small, air conditioning did not work so well..

Athina Residence in Lentas, Crete is far from what they advertise on their website, "Sometimes you would accept nothing less than perfection when you seek the maximum luxury of your stay. Luxurious accommodation is characterized by the facilities, the design, the service, the comfort and the amenities." In my opinion, this place is STANDARD accommodation, nowhere close to luxury. The only things it has going for it is its cleanliness, parking, and location. The HUGE issue we had with this place is that they did a bait-and-switch on the rooms we paid for. We initially paid for seaview rooms and then when they had received the money, the owner called and said that he had just booked those rooms and that we'd be staying in rooms with no view (see picture). Other issues were the following: -WiFi was unreliable; I had much better internet via my cell phone hotspot. -Could not leave any devices charging when not in the room because the room key controls all the electrical outlets. -Less importantly, but to demonstrate that this place doesn't even try to be live up to its luxury claims, the bath towels and toiletries were very poor. I would not even consider staying at Athina Residence again.

Positive: Nice location close to the sea, modern facility, nice staff. Negative: Wi-fi needs improvement - almost dysfunctional which was in contrast with otherwise high standard of the accommodation.