Ionian Blue Hotel - Ionian Blue Hotel

Its a nice hotel with amazing view...the secret is to be lucky and get a nice room having this view. The food was ok. Why just 2 stars?? Because: - the service was bad (the key wasn't working and no one helped us to fix it, we had to run 5 floors 3 times to get in the room; our room had no towels and it took them 5 hours to bring some; when we changed the rooms, no one helped us with the bags); - there was no internet in the room (we changed rooms, none of these had wifi); - the shower and the fridge wasn't working ( essential for someone who has medicines that need fridge); - the restaurant was too small for the amount of guests that were at the hotel and unorganized (sometimes you couldn't find a fork to eat). As a result, you had to wait at least 20-30min in a line, outside under the sun; - the elevators are making strange noises when moving, like they will crush; - last, but not least, it had a very small parking (for 10 cars maybe)! No underground parking, so there were moments when you had to leave your car outside on the road!

Unfortunately, I have to say that this was the worst experience we've ever had as guests in a hotel or other type of housing. Aside from the poor condition of the room, one of the elevators was broken, resulting in an elderly woman injuring herself while attempting to climb the stairs! When my companion complained to the hotel manager, Mr Fountas, whom we didn't find until late in the morning because, as he explained, he comes to work whenever he wants, he verbally attacked to her as to why we were complaining about the elevator and our room's poor condition. Overall, they charged us more; since as he stated, we did not inform HIM that the room was changed from one person's room to two person's room.There is also no Wifi or Spa included in their amenities, beside what they offer, the pool was practically empty. This is not a five-star hotel , unless the stars in the sky count....

Worst hotel i have ever seen no air condition no room service they don’t clean the pool they’re just earning money without serving the customers ants in the room very old FU tv no lights in the night don’t book here with this price you can find best service fake 5 stars hotel suppossed to be 2 stars

Unbelievable view and very kind personnel! Quite good food and an excellent pool!

We had a wonderful stay. The rooms are very spacious, very comfortable and warm, and with a perfect view. The hotel personnel was very helpful and kind. The buffet was descent, with plenty of food.

Very well positioned having large rooms with view of the sea. Well spread out next to the sea. Spa and thalassotherapy offered in a very modern and spacious hall.

The windows at room were dirty the elevator has dirty windows the outside elevators have a random tiles that do not match it but the good thing that the hotel have a giant room for congress.

Beautiful hotel being run down by very poor management. Summary: Facilities in shabby condition (or not available) made worse by shabby behaviour during checkout. Fuller story: No one in reception when we arrived at midnight. Over 35 minutes, and requests to 3 members of staff, before someone arrived to show us to our room. After 17 hours travel (flight delays and food services not available) we'd been very much looking forward to the warm welcome promised when arranging the booking, especially the selection of "cold dishes" due to be in the room (as we'd arrive too late for the included-in-the-rate dinner.) There was no food waiting, unless you count the extensive selection of dead moths in the pool. In response to our complaint, a plate of fruit and 2 small bottles of water was brought, which didn't quench our thirst or our disappointment. We tried to simply fall asleep but a big party with very loud Greek music still going on well after 2am spoiled that. In the morning I asked reception what had happened. Had they forgotten we were coming despite the emails? Response was defensive and belittling. I explained that I would pay for only 2 of the 3 nights that we were staying, i.e. not for that half a night with little food and little sleep. A couple of hours later an apology basket arrived - same fruit as the disappointing plate the night before (apples, bananas and kiwi - I'm not a fan) and a bottle of white wine... without a corkscrew! (No corkscrew in room, nor any of the tea/coffee making facilities and water etc. to which international travellers are accustomed) On departure, the attempt was made to charge me full price for all 3 nights. Although reception staff tried to help, they were clearly being dictated to by the "owner". Eventually the "best offer" was half price for the first night's stay. Not appropriate in the circumstances, so I tried to negotiate further, at which point the "owner's" offer was raised back up higher and I was told that the Tourist Police were on their way, would be there in 5 minutes. I didn't believe they were, and they didn't arrive in the next 15 minutes, but I did take it as evidence that the "owner" was willing to play shabby and outdated negotiation tricks, so I paid the half price offer and left (by then running too late and having too many people waiting for me to stay longer and call the owner's bluff) I was/am looking for a venue for retreats for groups of international business leaders. Not here! In fact, this episode reminds me of that Julia Roberts' moment in Pretty Woman: "Big mistake. Huge!" Much sympathy for the staff (some of whom were very helpful) who displayed numerous behaviours indicative of being cowed by intimidating, overbearing and bullying styles of leadership.