Onuki Restaurant - Costa Navarino - Costa Navarino Navarino Dunes

Food is amazing. Service was very nice besides the rush they seemed to have at some point. That was unprofessional, but the extremely nice and kind head waitress for our table was a hoot and made up for the rush the untrained/new waiters seemed to have and gave us the feeling of leisure back. On other occasion, when we were there for drinks only, we were told that it was OK to bring our kid. Our kid played with another two kids from another couple, we had met the couple there and took our drinks (the best negroni I ever had btw) with them. After 20 minutes some old geezer got up from his seat to loudly lecture us and the other couple about how this wasn't a kids playground to the applause of another group of five people over 70. I think it's unacceptable to let something like this happen in a "kids friendly" hotel/restaurant especially if the situation with the kid was clearly discussed with the host before entering. I fail to understand how the staff of this restaurant could have let this stand. As we had finished our first round of drinks anyways at that point, we and the other couple decide to leave without a fuzz (so we did not involve staff), but on a high level like this I would have hoped that the staff would not let such an embarrassing situation stand after we were specifically invited to have a drink with the kid being around. These few points took away the 5th star for me.

We should have listened to the reviews. The service was horrible. We were done in 45 mins. No one checked on us, no one asked if we needed another round of drinks. The cocktail came in the middle of the meal ( and that is after my husband got up himself and got it from the bar). The table was not cleared at anytime during the meal. Really bad experience. While the view is amazing- you don't need to waste your precious money and time for that. For a Japanese restaurant- it was an extremely disappointing experience.

it is with a heavy heart that i can only second the negative reports about the service crew - we were so looking forward to it - the welcoming was very arrogant and cold - only the service member that served us the bottle of sake was friendly & professional. from dozens japanese restaurants experiences in europe, usa and asia - this was the worst because of the service crew. but also the kitchen - great food & taste - but ever heard of enjoying what you eat?and not serving all in a ultra-express tempo? (you are not in tokio here by the beach) …and not wanting starters as main course!! ..and what is that banker-type-of guy standing around in the most arrogant way - f&b? chef de service? - excellent food but all ruined by arrogance & a complete wrong organisation. re-think the whole onuki concept and get an infusion of warm, professional and welcoming gastronomy services.

Great food with amazing views. Service can be a bit slow, but it's definitely worth the wait once the meals arrive. Staff are otherwise very friendly and helpful.

Being the second time visiting this place, what I love is the view and the location first of all. Second, cocktails are truly excellent and and staff always friendly. The crab and quinoa salad is excellent and breezy maybe the best salad choice for a summer evening! Meat plates tasted properly and cheviche. Would expect more from signature sushi plates!

Phenomenal food and service in the most beautiful setting. Black cod up there with the best Japanese restaurants. Stylish and inviting. Great veg options too.

It's a very, very nice location and the architects did a great job. You are sitting on a small cliff under grapevines enjoying the sun set. The white furniture and the little details do the rest to make you feel in a very special place. The food is unquestionable good. The quality of the sushi is really good, however a Japanese sushi chef would cringe (we ordered the chef's choice sashimi platter with additional sashimi and rolls: the Negi Toro was warm (lukewarm!), the Tako was sliced so thin that you could feel the texture anymore and wrapped in lemon slices so you only tasted lemon. The Maguro was of mediocre quality but the salmon was really good as was the wasabi (really good consistency - not too firm and not to watery so it dissolves quite nicely in the soy sauce). The menue is online (scan a bar code at the table); the desert menue is hard copy? The service is mixed. The lady responsible for our food was great - friendly, fast and very accommodating. They lady responsible for the drinks the opposite. And when we asked for the cheque it took over 15 mins to get it. There was a guy in a light blue suit standing around (manager?) doing nothing, just watching. No greeting guests, no advising waiters on fill ups or plate cleaning or lending a hand when it got really busy... Doesn't shed a good light on the place. As a leader you should be in charge and help out where need is while staying in top of the whole thing... Great spot, good food, mixed service. In my opinion way overpriced as they don't deliver on the expectations they set (we paid EUR 180 - drinks not included - for two adults and a 2yr old toddler)

We weren’t sure we wanted to visit this restaurant as we aren’t fans of sushi and we didn’t think they did much else, but we are so glad we did - there were plenty of options and all the food was delicious and cooked perfectly - ever the simplest of foods like the sweet corn were so tasty. The only thing that let this down was the staff weren’t as friendly as all the other restaurants in the resort