Plus4u.gr
3.1/5
★
based on 8 reviews
Contact Plus4u.gr
Address : | 13672, Gardenias 30, Acharnes, Greece |
Phone : | 📞 +7 |
Website : | http://www.plus4u.gr/ |
Categories : |
Store
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City : | Acharnes |
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Pantelis Karaiskos on Google
★ ★ ★ ★ ★ Έκανα παραγγελία 31 Μαρτίου μια ξηρά τροφή γάτας έγραφε αποστολή 4-10 μέρες. Την Πέμπτη 7 Απριλίου 7 ημέρες μετά αφού δεν είχα καμία ενημέρωση επικοινώνησα μαζί τους μίλησα με μια κοπέλα και μου είπε αύριο είναι να την παραλάβουμε από τον προμηθευτή δλδ Παρασκευή 8 Απριλίου. Την Δευτέρα 11 Απριλίου 11 μέρες μετά μου στέλνουν απλά ένα email να μου πουν ότι δεν έχουν την τροφή και δεν ξέρουν ποτέ θα παραλάβουν από τον προμηθευτή και μου προτείνουν μια άλλη. Επικοινωνώ μαζί τους και φυσικά ακυρώνω την παραγγελία. Η κοροϊδία στο μεγαλείο της και εγώ περιμένω τη τροφή τόσες μέρες που ήταν πληρωμένη κιόλας, περιμένω και επιστροφή χρημάτων και καλά θα κάνουν να τα πιστωσουν άμεσα. Άμα δεν μπορείτε κύριοι κλείστε το μαγαζί η βάλτε λιγότερα πράγματα να μπορείτε να τα διαχειρειστειτε. Πότε ξανά από το συγκεκριμένο μαγαζί. Άμα υπήρχε θα έβαζα μηδέν αστέρια από εξυπηρέτηση μέχρι και πώληση προϊόντων.
I ordered on March 31 a dry cat food wrote shipment 4-10 days. On Thursday, April 7, 7 days after I had no information, I contacted them, talked to a girl and she told me that tomorrow is to receive her from the supplier dld Friday, April 8. On Monday, April 11th 11 days later they just send me an email to tell me that they do not have the food and they never know they will pick it up from the supplier and suggest another one. I contact them and of course I cancel the order. The mockery in all its glory and I wait for the food for so many days that it was already paid, I also wait for a refund and they will do well to credit it immediately. If you can not, gentlemen, close the shop or put less things so that you can manage them. When again from the specific store. If there was I would put zero stars from service to sale of products.
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John Tsiantis on Google
★ ★ ★ ★ ★ Nice prices
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Veronica Novak on Google
★ ★ ★ ★ ★ Great experience,friendly staff,fast delivery both times!
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Christina Filippakis on Google
★ ★ ★ ★ ★ Good support, often products are delivered with delay, probably due to shortage!
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Jasmin on Google
★ ★ ★ ★ ★ Very slow customer service. If you have a problem or need refund you will wait weeks until your issue resolves.
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alexandros rokotas on Google
★ ★ ★ ★ ★ Terrible customer service, no wonder the rating on Google maps. They added me to their marketing email list without my consent. Additionally, my order hasn't arrived after 20 days with no communication from them at all. STAY AWAY.
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Xenia Sa on Google
★ ★ ★ ★ ★ Ordered a kettle, arrived with a broken handle that was neatly shoved into the kettle (meaning a) someone must have seen in and ignored it and b) there was no quality check carried out to the product before shipping), after multiple phone calls the refund procedure is plain ridiculous and the staff have zero communication among them and each told a different plan of action. Faulty products need IMMEDIATE refund no questions asked. Will not be buying again and don't recommend either. One star is just because the call center actually answers even though the answers are not convincing. Shame.
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Petra Sotonová on Google
★ ★ ★ ★ ★ Very bad communication, problems with delivery and finally uncomplete order, than no any communication, no answears to reclamation… never more!
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