TECHNOMAT SA - RYSIO - Thessaloniki

As a professional I am extremely satisfied with their service. Available at any time for whatever I need. Flawless service and affordable prices.

Flawless and fast service. The people who work are well-versed in the subject and willing to help you in any problem you have. Another trump card is the pleasant and comfortable environment.

Some employees are polite but some are completely unacceptable, as if they are unworthy to serve you. Maybe because they think it is not in their interest to spend a lot of time with a customer who will not buy a lot of materials. Especially when the time is approaching when they will close, you will be expelled aron aron. It happened to me three times, there will be no fourth.

I wanted to buy an electrical material and I went to their eshop to see if they have it and if it is available. Since I saw that it is IMMEDIATELY AVAILABLE, I got in the car and did 10 km to go and buy it from their store in Rysio. I entered the store and asked him for the product I saw, as soon as I went to the checkout from 4 euros and a few minutes he was in the eshop it became 22 euros and with a 60% discount the price is 22 euros. I go to the clerk and tell him in the eshop you have 4 euros and a few minutes, he answers me that this is not available and what he gave me is different. Then because it says IMMEDIATELY AVAILABLE I tell him, the employee's answer was that IMMEDIATELY AVAILABLE is only for the eshop. That is, for a product I tell them that it has 4 euros to pay double for shipping and to wait 2-3 days. I came to buy electrical equipment, not a home appliance. While talking to the clerk comes a gentleman who got into the conversation I had with the clerk and tells me in a style, sir if you want to pick it up from the store the price is logical not to be the same. (Their prices do not indicate anywhere whether they differ with a purchase from the eshop or the purchase from the store, nor do they indicate that availability is ONLY for the eshop and that the product is not immediately available in the store.) I would not go into the process of commenting if they were just polite and told me from the beginning that there is not what you are asking me to suggest to you. And not to give you something that has five times the price and with a 60% discount. I was also bothered by the gentleman's style. On the same day, within an hour, I went to another neighborhood store and found the same product in larger dimensions at 7.50 euros and with 0% discount. Who is able to understand, understands.

Well done to all the team in Rysio. Flawless collaborators, communicative, direct and above all professionals. A big thank you to Mr. Giatsiatsios Kyriakos for the immediate support.