The Golden Compass perigiali lefkas Yacht Club - Port of

Fantastic team and location and facilities !our fair and balanced priced sailing boat ruby a beneteau cyclades 43.4 was the perfect choice!!!we will never forget this trip!!!

Stay away from Golden Compass Yachts ! Terrible service, poorly maintained boats, incompetent staff. We chartered a boat from the Perigiali base in Lefkada on Aug 2019. Upon arrival we received a nice welcome at the bar so far so good. We arrived early afternoon and had to wait about 2hr for the cleaning of the boat (according the base staff). Later we found out the boat hasn't been used for 12 days, which raised the question why couldn't they have prepared it a day earlier, as we gave notice in advance that we would like to go out to sea on the same day. Late in the afternoon when we finally began the check-in process things got much worse. The person who guided us through the boat checklist was completely ignorant about the boat and about sailing in general and hardly spoke English. His ignorance was to the extent that he didn't even know how to start the engine. As we went on with the checklist we found the boat was very poorly maintained and had a long list of problems. A very partial list of the problems we found includes: autopilot out of order and can't be used, dinghy outboard motor not working, dinghy not  inflated, cooking gas tank empty, dinghy spare gas tank empty, fresh water stink of sewage, no garbage cans in the toilet rooms, 3 broken hatches, genoa halyard spin lock doesn't work, cabin doors don't close properly, wet mattress, missing essential kitchen items, and the list goes on and on. When we asked them to replace the dinghy outboard motor we were told they have no spare. We spent the entire two weeks vacation without a dinghy motor. During the check-in the guy who was supposed to guide us about the boat disappeared for hours w/o saying anything. When we turned to Vasili the base manager for help  we were either treated very rudely or completely ignored. He seemed to do everything in his power to avoid us altogether and was constantly on the phone. When he finally agreed to talk to us he was rude and kept accusing me that I wasn't a competent skipper (BTW, I'm 45 and a licensed skipper since 1990 - age 16, and I've been sailing for many years). Eventually he said he’ll come to the boat in 20min to help us complete the checklist. We waited for over an hour and when I went to look for him he replied "I'm busy". I told him I understand he's busy, but I'm a customer and I need his help. At this point he furiously shouted at me "You are not a customer!!". Having paid in full for two weeks in advance, I believe I qualify as a customer... At this point I was almost ready to cancel the whole thing but I knew I'd never see my money back so had no choice but to get on with it. We phoned the agent who sold us this charter package to complain about the mistreatment we were given. He phoned the base manager who accused us that the checklist was going on for hours because of us. Eventually we completed the checklist without their help and received the boat papers at 23:00. We went out to sea on the next day. A couple of days after leaving the base we found out that one of the holding tanks would not empty and later had to spend half a day in Zante port to get it pumped out. Upon returning the boat we had to wait for over an hour at the gas satiation of the base as they only have one diesel fuel pipe. Overall the treatment we received from the base manager was nothing less than a spit in the face. At the return of the boat we talked with the people on the neighboring yacht and found out they had a similar experience with their boat. I've been chartering boats in Greece every year for the past 6 years and never ever had such a bad experience. If you value your time and money stay away from Golden Compass Yachts. My guess is, with such incompetent management they'll go out of business very soon. Additional note as a reply to owners reply: The coffee bar has the same name as the charter company, is used by charter company as base office, and seems to be operated and owned by charter company staff and owner. Just another lie from the owner. I stand behind every word and will certainly not remove my review.

Horrible experience. Unseaworthy boats and unprofessional staff. Criminal behavior. They are threatening to sue their customers and this is an indication of how much you should avoid this company! When we arrived the first thing we noticed was that the boat name was not correct. The operator we meet (I do not recall his name) told us that Opal was the same boat as Coral, but the boat was renamed. This did not seem like a honest response and failed to build trust with the operator or Golden Compass Yachts. When we got on the boat he asked us to sign the port authority documents very quickly so that he could go to the port to get them certified. I considered this pushy and rushed. We had not inspected the boat yet. When we started to look at the boat, the operator started checking off items very quickly without my ability to verify them myself. He asked me to sign the form, but I waited to look over the boat in more detail. I asked him if the anchor light was working and he told me 'no.' There was no way to verify because it was daylight. I asked him to have this fixed and he told me he was afraid to go up the mast and that it could not be fixed and that I should just not worry about it and just stay in the harbor. We were chartering the boat for two weeks and it is simply not reasonable to ask to stay in the harbor every night for two weeks. We prefer to be at peace on anchor. The VHF radio did not function. I told him that an anchor light and VHF are both safety equipment and that we do not feel safe to depart until these are fixed. He told me that they do not have any other staff to go up the mast or repair the radio. He tried to contract with another company to fix the mast, but they were unavailable. The operator called his base manager ( I think his name was John), but he was largely unavailable because he was at a wedding and couldn't be bothered to deal with this issue on short notice. We considered this to be unprofessional not to have any higher level staff available to help deal with the issues we had. There were additional minor issues with the boat. First, the operator had been living on the boat and it looked as such. The boat was untidy, it smelled like smoke (the operator was continuously smoking during our interaction with him), the galley area was unclean, and the head holding tanks were partially full. In addition, the screens for the ports were ripped and did not function properly. We were generally unsatisfied with the condition of the boat. The operator was also dismissive and rude. When I told him that I was not comfortable taking out my family with children (8 and 12 years old), he told me that "I have been sailing in Greece for 25 years. everything will be fine." I am a licensed skipper and have been sailing all kinds of boats including racing boats and charters for 35 years. I consider an anchor light and VHF radio to be a critical safety equipment for a boat that will be out on the sea for 14 days. I don't think the operator's experience level is relevant and I don't know a skilled skipper who would be willing to take out his family for two weeks on a boat without an operational VHF and anchor light. I refused to sign the check out form and asked for a refund. I found a different boat for charter at the last minute. While being checked out the other charter boat, the operator for Golden Compass stood around my family making us uncomfortable. He was asking for my paperwork back and was staring us down. I asked him to leave us alone and he failed to do so. I finally told him, and my charter contact, that if he did not leave us along that I would call the police.

Nice company, good guys, the boat we use (Ruby), was pretty ok, the check in/out procedure was quite simple and fast. We are very satisfied from their service.

We had emerald beneteu cyclades 50.5 for 2 weeks from Sami base till Corfu base naok this summer. Nice boats at the best available at this time prices by far. Next year we will book topaz in Lefkas :)

Our advice is: don’t do business with this company and most importantly do not sign any contract with them. This company has proved to us to be untrustworthy, unprofessional and disrespectful by providing us a boat in very poor condition. Below we tell our experience with the Oceanic 37 called Pearl. When we arrived we first had to sign the contract and hand over our (cash) deposit because they had to go to the Port Police quickly. All this before we even got on the boat. Unfortunately we have done this and agreed with it. Once on the boat, the first thing that struck us was the foul smell in the toilet, poor cleaning and outdated condition. (Later on our trip there was a blockage in the waste water tank). We subsequently found various defects, which meant that we could set sail 24 hours later. There was a leak in the engine (cooling water), 3 connections between sail and mast were missing or broken, pump in the shower did not work, gasoline outboard motor was not topped up, etc. All this was repaired and/or resolved. Except for the smell in the toilet. We were still kindly helped. Once we set sail we discovered that the alternator was not working and the windlass was in very bad condition. We got into a situation where there wasn't enough power to raise the anchor (because the alternator wasn't working) and the manual system to raise the anchor didn't work either. Then we had to pick up the anchor with our bare hands. We went back to the base to get this checked out. They keep insisting that everything works 100% well. We are sure that this is not the case and we had a very experienced Dutch sailor and mechanic looking after it who concluded: broken alternator, anchor winch in bad condition and very dangerous to continue sailing. Also, when it started to rain, all windows leaked along the sealant edges, leakage along the mast. Their response to our complaints: boat 100% OK, we just couldn't close a window and still had to learn how to pull up an anchor…….. We wanted to return the boat earlier. this wo was impossible. Even when we indicated that we did not want a refund. We had to continue our time on the boat. Hardly used electricity (no fridge and lights on, charging as little as possible) and anchored as little as possible. As a result, we were limited in our travel options. Due to the contract that we had signed, the Port Police could not do anything for us unfortunately. The communication was difficult. The boys on the base were willing to help, but did not always have the knowledge and no decision-making power. An often heard answer: I'm not a skipper, I'm not a mechanic, so I don't know. The manager was on another island. It was difficult to get a response from him via WhatsApp, by phone or email. If we did speak to him, we were called names, cursed and blamed for all kind of things. In short: a very unpleasant experience for us and we are glad that this is behind us.

Very nice and clean place, fantastic view from the terrace of the bar and very very good location - opposite the most popular island in Ionian sea Scorpio known as the island of Onassis. You can't find similar and so beautiful places in Lefkas or other islands in the Ionian sea.

We had a wonderful sailing vacation with the Oceanis 37 pearl in periflgiali lefkas picturesque unique base!!!John ,Tolis and the rest of the crew were wonderful!!we received silver membership and we look forward for the best prices , golden service and 4 bases in Ionian sea!