Wine Art - WineShop.gr - Menexedon 21

Wide range of products that you do not find easily. Very helpful and helped me choose the right product for what I wanted. I fondly recommend!

Unfortunately I can not go under 1 star, they brought the wrong order: 1) I ordered: LACRIMA CHRISTI red and even available on their website and they brought me LACRIMA CHRISTI white, the driver contacted the warehouse, and red was not available for a week it would be. At the moment I am writing red is still available on their website. 2) I ordered MAGNIFICO ROSSO FUOCO PRIMITIVO RISERVA '18 and I received Torre de Lancia Rosso Fuoco Negramaro Primitivo of 17 The only thing the two wines have in common is the name: ROSSO FUOCO, neither the photo posted in the online store nor the variety of wine nor the producer. I decided to keep the products just because it is 31.12 and I can not do otherwise. Small mistakes can be made I understand, but here we are beyond a simple mistake. As a first order and with all the good mood to continue, things did not go well at all. Pity In no case do I recommend buying wines from this store / website.

Bad professionals for the following reasons .. 1) They brought me the wrong order. 2) When I called them to tell them, they forced me to buy a wine with the same label of another year and at an additional charge for me. 3) I asked for a gift box and instead they brought it to me in a bag like the one in the supermarket. In no case do I recommend the purchase of wines from this store, indulgently unacceptable.

I have never in my life seen worse service than anyone and never. I bought a whiskey and when I received it I discovered that it has 61% alcohol. I took them very kindly and told them that because it costs 80 euros and with 61% alcohol I will not be able to drink it if they can send me another one and obviously I will cover the shipping costs since it was my mistake. I was told they would take me back to tell me if they had the replacement whiskey. Obviously I took them the other day because no one took me. I was told that they have no answer from the warehouse if there is a drink. I replied That I have other options if there is a problem. Their answer was that they would take me back. This is exactly what happened two more times. Last time I took them and told them that they are unacceptable and that I am waiting for them to take me 5 days. Answer: we did not take you because in the end we do not want the change to happen. You have to keep this !!! After I told them that it is unacceptable and that it is forbidden not to change something that has been bought from the Internet and that even their policy on the site allows changes, they told me that ok but I should only go to the store otherwise they do not accept change through a pandemic and if I remember correctly the click away was not opened either). Simply UNACCEPTABLE

The order came immediately. The girl at the call center called me to let me know that the sending process had begun, even though they had sent me an email. The packaging is impeccable. Good jobs.

Unacceptable! I bought a box (20) of NYMFI beers, from the ATHENS BREWERY, and while the bottle clearly and clearly states that it is returnable, they refuse to take back the plastic box with the bottles. So what do I do? To put it in recycling, where it is most likely to be thrown in the trash; It is not a question of the negligible amount of the return but it is an ENVIRONMENTAL issue. UNACCEPTABLE!