ΧΑΡΚΑΣ Gas Stations - ΠΕΤΡΕΛΑΙΟ ΘΕΡΜΑΝΣΗΣ ΘΕΣΣΑΛΟΝΙΚΗ - St.Kazantzidi 19

I tried them in heating oil because they had the best price. I found that the quantity was right and they arrived at the time we had arranged. In addition they helped me get the allowance. Well done to the company !!

because I pass heating oil for the house when I order oil the children come on time and city good in service and polite in the quantity I order I admire the kindness and trustworthiness I thank them very much I would highly recommend them to everyone

Very good service, very good staff, very good prices, very good guys very kind! Well done to all the staff of Harka! Over 1000+ ⭐ you deserve!

Very good at heating oil very old company with a very good name that still holds. You will not have any problems!

Today at one o'clock in the afternoon I went for an oil change and I was told to go at 2-4. I say goodbye and leave. I go 4 instead of 20 and the story was that he has a lot of work and they still wash and they did wash but let us know that as soon as we finish everything and we have an appetite we will change the oils. I left and they will probably not see me again

Unacceptable coordination and organization on a permanent basis regarding the delivery of oil at home. At the end of October 2021, in an order by arrangement for delivery to Kalamaria between the hours of 14.00-16.00 at 16.15, I got a phone call, instead of them informing me and justifying their delay in time. Eventually I received 17. 15 and delayed a visit to the doctor. On Tuesday 14-12-2021 I called to make an appointment for oil delivery. The lady who picked up the phone, told me that for Wednesday or delivery it was a bit difficult because there was a load of orders and she chose on Thursday 16-12-2021 and we agreed delivery times 12.00-14.00. On Thursday (day of delivery) and at 13.50 (ten minutes before the end of the scheduled delivery) the driver called me to tell me that he was in Toumba for delivery and that he had to go back to load again and then Kalamaria would come. I asked him what time, he will finally deliver and he answers me 15.00-15.30. I modify my currently inelastic schedule and I tell him, maximum 15.30 delivery and he agrees. Finally they came home at 15.45 and I said hello, I will order from somewhere else and they left. I gave them two opportunities in good faith but I was outraged by their indifference, inconsistency and unprofessional behavior. They do not understand the concepts of scheduling and appointments. When you make an appointment, for example, 12.00-14.00, it means that 14.05 you are not at home to pick up. This is the meaning of dating. Otherwise we would say bring the oil, so it suits you. And for this appointment, it usually leaves a margin of two hours, to give them the opportunity for flexibility in movement, etc. Why should the tank for delivery in Toumba at 14.00 and even empty, when there is a scheduled delivery from 12.00-14.00 in Kalamaria ?? ? The definition of disorganization and inconsistency !!!