Cosmodata - Tatoiou 117

nice helpful staff. Big choice and nice bargains

Huge variety of equipment you might not find elsewhere in a significant desired quantity. Keep the good work up, and maybe hire someone that can handpick trending tech gear and expand.

Cosmodata is a good shop but because they didn't give me a glass of tsipouro and a massage on the way in, it's only 4 stars

Very ok

The reason I'm posting this publicly is for future customers to know what Cosmodata thinks it's a good way to apologise: you get what you asked for about a month later and they give discount only for the extra shipping fees. Made an order on April 9th, a 24'' screen to work from home. I got the courier tracking number 4 days later, but the courier couldn't trace anything. Then Cosmodata told me they sent it with another courier company. I called the other courier company, they couldn't find it. Cosmodata told me it takes some days. Eventually the 2nd courier company found the tracking number on their system, but they told me Cosmodata would send them the parcel. Cosmodata told me the courier company will take the parcel from them, but the courier company insisted they Cosmodata would deliver the parcel to them. After countless hours of calling and waiting for Cosmodata and 2 courier companies, Cosmodata registered a new order under my name with a 3rd courier company and told me it'd take another 10 days. I was always pretty calm as I run my own business and I understand the high traffic issues and staff not being honest when they've done mistakes. But I asked for a discount, I thought I really deserved it. They told me that the 3rd courier company is 9 euros more expensive than the initial courier fees, but they'd leave it at the same price for me. And that was their discount. On April 24 they told me I'd get my screen on May 1st with no real discount. So I guess 1 star is more than enough, thank you very much.

One of the best computer shops. They have many parts in stock and orders are completed faster than anywhere else

very fast online order preparation congrats staff

Albertos is an amazing member of staff. He should be promoted because he has the skills to be a manager. I was very impressed with the way he served me. Although I did not spend much money he cared about my experience and answered all my questions. He took me around the shop to see each of the products I was interested in. I asked him a lot of questions and he patiently answered all my questions. He was smiling throughout our interaction and was in a very happy mood. He made my day by giving me a very good service. Please reward him for his efforts and make sure he is happy.