Lapin House Agia Sofia - Agias Sofias 20

I am very sorry for the saleswoman's behavior. We went 7 days after the shops opened after the lockdown and instead of being with a smile (regardless of the lockdown) they were in the face and in the indifference of the type "oh what are you here for now instead of finishing" This is not behavior especially in a business like lapin. Extra little the fact that out of hundreds of plans for our little one they had 5-6 and her answer was "oh happy Easter it was we had a little people what did you want to have?" That is mercy! Please...

I got on the phone to ask if I could change numbers on something in the child's clothes The specific one I spoke to was rude and hurried and well! The fact that you are a shop in the center does not mean that you are not clogs! You are close but words to love Get together.

I avoid writing bad reviews but in this case I could not stand it. Extremely rude staff in Thessaloniki at cosmos who probably forget that they are employees of the store and not owners. My 2.5 year old daughter and I went to buy shoes and a hat. The little one grabbed the hats to choose which one she wants and the employee with the black hair ran and gathered her hands (!!!), telling her that he was spoiling them! You mean, like, saltines and their ilk, eh? Firstly, do you not reach out to a foreign child, secondly, even if she changes her position, is this her behavior or is she resigning from her duties? Besides, I am always next to the little one and I am careful not to do any damage. And in the shoe market we felt devalued as if we were stealing from them. They did not have varieties in designs and numbers as always after all. The other employee with the blond hair showed us on one brand the number 24 that was tightening it and on another brand the number 25 that was a flip flop nor could she walk well. I told her that one is small and the other is big and she told me that since she does not make it 25 in this company she will not make it anywhere (!?). And I tell her you are not right every company has a different format. And he leaves us, ostentatiously bringing the next customer, in the style of our leave, which I will show you more. To property: a little care in your choice of staff. They are your showcase and those who represent your company. The beautiful showcases with clothes do not replace a bad employee who will fire the client like me. Of course I will not buy from you again

It concerns the store in Mediterranean Cosmos .. impeccable service available for the girl to answer your questions and very helpful in anything you need!

The eshop section is initially unacceptable. I asked to know if there is a bag available in the color I wanted and the girl on the phone I think called Katerina, she told me that it is available in some stores and she will take me back to place the order online. Of course two days passed and he never took me. The bag costs 125 euros but obviously they do not need it. I also contacted the store Ag. Sofias in Thessaloniki and they told me to wait 5 days until the next order arrives, to see if there is a bag in the order so that they can keep it for me. I asked to see if the bag is registered in the order, do not wait unfairly and in the final they say that it did not come. Finally he looked at the order and there really was no bag in it, so if he did not stop asking me, I would wait a month. Tragic

3rd and "pharmacist"… First of all… all the criticism is won by a specific employee of the specific store (hence the first two opportunities. !!) Rudeness overflows everywhere…! We did not expect to learn "my dear" from you what the Lapin H is, nor does he know the size of our pocket! Also, the highlight is that we returned you a gift with a change card, and you were trying to avoid the change with the attack "it is a very old collection" ???? Let 's meet again…. My name is "customer", and you are an "Employee" (I wish, for the good of the business), in a chain store! So the complaints about the collections kept by the fellow stores, make them in your group, as the customer is not interested! Especially since there is a valid change card !!!