Moto Trend S.A. - Vrioulon 56

Polite willing to answer all questions and help you buy the right bike based on your needs.

I BOUGHT A Gemini scrambler 125 AS A VEHICLE VERY BEAUTIFUL AND ECONOMICAL. ΤΟ ΠΡΟΒΛΗΜΑ ΜΟΥ ΕΙΝΑΙ ΤΑ ΑΝΤΑΛΛΑΚΤΙΚΑ ΚΑΘΩΣ ΠΡΙΝ ΔΥΟ ΜΗΝΕΣ ΜΟΥ ΕΣΠΑΣΕ Η ΝΤΙΖΑ ΝΤΕΜΠΡΑΓΙΑΖ ΚΑΙ ΔΕΝ ΥΠΑΡΧΕΙ ΝΤΙΖΑ ΚΑΙ ΑΝΤΙΚΑΤΑΣΤΑΘΗΚΕ ΜΕ ΣΥΡΜΑΤΌΣΧΟΙΝΟ..ΠΑΜΕ ΠΑΡΑΚΑΤΩ ΤΟ ΕΛΑΤΗΡΙΟ ΕΠΑΝΑΦΟΡΑΣ ΤΟΥ ΠΟΔΟΦΡΕΝΟΥ ΕΧΕΙ ΣΠΑΣΕΙ ΚΑΙ ΔΕΝ ΥΠΑΡΧΕΙ ΟΥΤΕ ΑΥΤΟ!! ΠΡΙΝ 12 ΜΕΡΕΣ ΜΟΥ ΧΑΛΑΕΙ Η ΤΡΟΜΠΑ ΒΕΝΖΙΝΗΣ ΚΑΙ ΑΚΙΝΗΤΟΠΟΙΗΘΗΚΕ ΤΟ ΜΗΧΑΝΑΚΙ ΟΛΕΣ ΑΥΤΕΣ ΤΙΣ ΜΕΡΕΣ ΑΦΟΥ ΚΑΙ Η ΑΝΤΙΠΡΟΣΩΠΕΊΑ ΚΑΙ ΕΓΩ ΨΑΧΝΑΜΕ ΓΙΑ ΤΡΟΜΠΑ ΠΟΥ ΣΑΦΩΣ ΔΕΝ ΥΠΗΡΧΕ ΒΑΛΑΜΕ ΑΠΟ ΑΛΛΟ ΜΗΧΑΝΑΚΙ ΓΙΑ ΝΑ ΚΑΝΩ ΤΗΝ ΔΟΥΛΕΙΑ ΜΟΥ..ΟΤΑΝ ΤΗΛΕΦΩΝΗΣΑ ΤΟ ΠΡΟΣΩΠΙΚΟ ΗΤΑΝ ΕΥΓΕΝΙΚΟ ΚΑΙ ΕΞΥΠΗΡΕΤΙΚΟ ΑΛΛΑ ΤΙ ΝΑ ΣΟΥ ΚΑΝΟΥΝ ΟΙ ΑΝΘΡΩΠΟΙ ΟΤΑΝ ΔΕΝ ΕΧΟΥΝ ΥΛΙΚΟ ΝΑ ΔΟΥΛΕΨΟΥΝ..ΣΤΕΝΑΧΩΡΙΕΜΑΙ ΠΟΥ ΑΓΟΡΑΣΑ ΕΝΑ ΤΟΣΟ ΩΡΑΙΟ ΜΗΧΑΝΑΚΙ ΑΛΛΑ ΦΟΒΑΜΑΙ ΜΗΝ ΠΑΘΕΙ ΚΑΤΙ ΚΑΙ ΔΕΝ ΜΠΟΡΩ ΝΑ ΚΑΝΩ ΤΗΝ ΔΟΥΛΕΙΑ ΜΟΥ.ΑΥΤΟ ΜΕ ΤΑ ΑΝΤΑΛΛΑΚΤΙΚΆ ΚΟΙΤΑΞΤΕ ΤΟ ΓΙΑΤΙ ΤΟ ΝΑ ΔΙΝΟΥΜΕ 2000€ ΚΑΙ ΝΑ ΜΗΝ ΕΧΟΥΜΕ ΑΜΕΣΗ ΥΠΟΣΤΗΡΙΞΗ ΕΝΤΟΣ ΕΓΓΥΗΣΗΣ ΚΑΙ ΝΑ ΨΑΧΝΟΥΜΕ ΝΑ ΤΑΙΡΙΑΞΟΥΜΕ ΑΝΤΑΛΛΑΚΤΙΚΟ ΑΠΟ ΑΛΛΕΣ ΜΗΧΑΝΕΣ ΔΕΝ ΣΑΣ ΤΙΜΑ ΚΑΘΟΛΟΥ ΚΑΙ ΙΔΙΩΣ ΟΤΑΝ ΕΧΩ ΠΡΟΤΕΙΝΕΙ ΣΕ ΔΥΟ ΦΙΛΟΥΣ ΝΑ ΠΑΡΟΥΝ ΤΗΝ ΙΔΙΑ ΜΗΧΑΝΗ ΤΗΝ ΑΓΟΡΑΣΑΝ ΚΑΙ ΤΩΡΑ ΤΗΝ ΠΑΤΗΣΑΝ ΚΑΙ ΑΥΤΟΙ ΜΑΖΙ ΜΕ ΕΜΕΝΑ.ΓΙΑ ΝΑ ΤΟ ΚΛΕΙΣΩ ΟΤΑΝ ΡΩΤΗΣΑ ΠΟΤΕ I AM PROVIDED TO HAVE SPARE PARTS I WAS ANSWERED "I DON'T KNOW" AND TO SEND AN EMAIL ... WHAT SHOULD I DO WHEN THE ENGINEER OF THE REPRESENTATIVE IS RESPONSIBLE? ΥΓ.26-5-2022 ΕΙΜΑΙ ΧΑΡΟΥΜΕΝΟΣ ΠΟΥ ΑΝΤΑΠΟΚΡΊΘΗΚΑΤΕ ΤΑΧΥΤΑΤΑ ΟΠΩΣ ΓΡΑΦΩ ΚΑΙ ΠΙΟ ΠΑΝΩ ΕΙΝΑΙ ΛΟΓΙΚΟ ΝΑ ΕΧΩ ΑΝΗΣΥΧΙΑ ΓΙΑΤΙ ΑΚΟΜΑ ΚΥΚΛΟΦΟΡΩ ΜΕ ΣΥΡΜΑΤΌΣΧΟΙΝΟ ΚΑΙ ΣΠΑΣΜΕΝΟ ΦΡΕΝΟ ΑΦΟΥ ΔΕΝ ΜΕ ΕΙΔΟΠΟΙΗΣΕ ΚΑΠΟΙΟΣ ΓΙΑ ΝΑ ΠΡΟΜΗΘΕΥΤΩ ΤΑ ΑΝΤΑΛΛΑΚΤΙΚΑ ΚΑΙ Ν'ΑΠΟΚΑΤΑΣΤΗΣΩ ΤΙΣ ΖΗΜΙΕΣ ΑΡΑ ΛΟΙΠΟΝ ΤΟ ΑΝΑΚΡΙΒΕΣ ΤΟΥ ΛΟΓΟΥ ΜΟΥ ΔΕΝ ΙΣΧΥΕΙ ΤΟΥΛΑΧΙΣΤΟΝ ΑΠΟ MY SIDE. ΕΠΙΣΗΣ ΑΝΕΦΕΡΑ ΠΩΣ ΤΟ ΠΡΟΣΩΠΙΚΟ ΣΑΣ ΕΙΝΑΙ ΕΥΓΕΝΙΚΟ ΚΑΙ ΕΞΥΠΗΡΕΤΙΚΟ ΚΑΙ ΟΤΙ ΓΡΑΦΩ ΠΑΡΑΚΑΤΩ ΕΧΕΙ ΝΑ ΚΑΝΕΙ ΜΕ ΤΗΝ ΈΜΠΕΙΡΙΑ ΜΟΥ ΕΝ ΑΓΝΟΙΑ ΜΟΥ ΠΡΟΦΑΝΩΣ ΠΩΣ ΥΠΑΡΧΟΥΝ ΤΑ ΕΝ ΛΟΓΩ ΑΝΤΑΛΛΑΚΤΙΚΑ..ΟΠΩΣ ΚΑΙ ΝΑ ΕΧΕΙ ΧΑΙΡΟΜΑΙ ΠΟΥ ΠΑΡΑΜΕΝΕΤΕ ΣΤΗΝ ΔΙΑΘΕΣΗ ΜΟΥ ΚΑΘΩΣ ΚΑΙ Ο ΑΝΤΙΠΡΟΣΩΠΟΣ ΠΟΥ ΕΙΜΑΙ ΠΕΛΑΤΗΣ HIS IS SOMETHING MORE THAN HELPFUL AND YOU THAN WHAT I JUST FOUND. THANK YOU VERY MUCH.

I have owned a Kymco Jetix 50 duckling since 2010. While I am generally quite happy with the bike, the problem is with the parts. What I mean; While in the first years I bought spare parts (until 2013 wholesale) the prices were at reasonable levels and yet in the average of two-wheelers in this category, in the last (several) years people seem to have lost all contact with reality in terms of the prices of several spare parts. They have come to sell most spare parts much to much more expensive than traditional behemoth manufacturers such as Honda, Yamaha in their respective products. For example, recently (July 2021) I broke my central upright / stand on the duck. In order not to get involved with welds of dubious strength etc and given that the cost of corresponding genuine spare parts for Honda, Yamaha duck is around 20-30 euros, I decide to ask about the Kymco and my jaw drops .... 110 euros ... Is it possible to find children? for 2 irons stuck 110 euros when Innova's genuine has about 25 euros and so much more Crypton? When for a large Transalp type motorcycle does a genuine stand cost around 65 euros? Are we serious? And many other spare parts much more expensive than similar Honda, Yamaha. For example, rear shock absorber 100 euros, when the original Crypton X has 80 (apart from the options in the aftermarket). Genuine headlight 60 euros the Kymco, 40 euros the Yamaha, 22 euros the Honda Astrea Grand 110 (genuine all). Kymco exhaust 215 euros, genuine Honda Innova 100 euros ... Do you want more? Appetite to have ... Almost all spare parts, at least 20% (up to much more) more expensive in Kymco than in respective Honda, Yamaha (always genuine, apart from the aftermarket). Too bad, because with their pricing policy they push you to throw the motorbike and get a Japanese manufacturer to know that even after 10+ years you will find spare parts at normal prices and proper availability and not with the dropper and very expensive. Also, whenever I have tried to contact them at the headquarters for spare parts, apart from the fact that they only answer at 12-2 o'clock (another patent too), usually the phone speaks (it makes sense since they squeeze so many people in two hours) and they have to sit no one spends hours on the phone patiently and succeeds, as if we do not work 12-2 and we can afford to be so long with a phone in hand. Update 14/12/2021. In addition to the above, I have been looking for a plastic spare part since September. I call them at the end of September, they tell me we are waiting for 10 days of receipt ... New phone in October, they tell me about the end of October. New phone beginning of November, they call me towards the end of November. 14/12/2021 new phone ... answer: from the new year ... They did not explain to me for which year they mean of course ... The conclusions are yours. UPDATE April 2022. Since September 2021 I am looking for a plastic steering wheel mask (spare) for Kymco Jetix. In the meantime I have contacted the dealership (Moto Trend) 5-6 times. Each time the mask is expected in 1-1.5 months. We have happily reached 7 months and based on the latest communication, the mask is expected around the end of May (2022) ... The wise man I think ...

I bought a VOGE motorcycle from the countryside. In the first communication they were worried because one of my own people had to see the motorcycle so that I would not pick it up and the motorcycle has a defect and I would be annoyed. Professionalism for me this because if there were others they would sell and hello. After this problem was solved, the service was immediate and they were even interested after the receipt if everything was OK. Professionals and people thank them very much and continue to do so.

Hello! On 14-09-2021 I bought it cash 5000 € a new kymco people 300 from one of your partners in Peristeri (authorized service and sales), after about 15 days I found out that the tires he was wearing were already two and a half years old, I send an email to the mototrent importer who never answered me! I go to the store where I bought it, I tell him and he tells me "these things happen, there is no problem" and he directs me to ask if I want to go to mototrent, I call the headquarters and a girl connected me with the "manager" who also told me that they have no problem and to do a "test" to pull the "whiskers" from the sides of the tires and see that they have elasticity (your conclusions)! After seven months I find on the front tire that it has "opened" around the perimeter of its profile, it has fill "stretch marks" due to worn tires. I take the motorbike from the store where I bought it, he finds it himself and tells me "I do not think they will change the warranty but I will contact mototrent and I will inform you for sure", the next day he calls me and tells me that they can not change them in my warranty by constantly repeating to put two new tires with the undamaged of course! Conclusion??? After leaving the fund, no mistake is recognized !!! They took the five thousand hot and for something that I am not responsible for, they do not cover it in my guarantee !! Immorality in its greatness !!!