Potidea Palace - Nea Potidea

Expected a 4star hotel, I red reviews and it seemed good, however most of the reviews are from people without much experience.... from the very beginning the staff wasn't helpful, we asked to upgrade to Seaview suite at checkin but the girl gave us a regular room and told us that a manager will contact us and offer us a suite, Noone called. You are given a towel card for the beach towels, how low is that??. We were staying in the building next to reception building and when it was hot it was stinking really bad outside. The service is not very good either. The door handle to our bedroom broke but they fixed it the same day. I was complaining about light from the Climate Control panel at night, they did nothing, noone even apologized, I just had to cover it with paper. At 9am I heard guests above moving furniture almost every day, at 9.20 there was room service knocking on your door. Breakfast ends at 10am by the way. The food is not very good either. Ulra-all inclusive means that you can get normal alcohol such as Heineken/Corona beer, botteled water, local metaxa maybe, for all that they charged extra. I had a feeling that this hotel is trying to rip you off to the end?. To change a bedsheet we needed to take old one off and throw it on the floor otherwise you sleep with sand. We asked for Iron and this is best one, first hour is free and every next hour is 5eur, how cheap can you get???? At about 500eur per night. The boat rental on the beach is bad too, too many rules, too expensive and one guy was very rude, We have taken a boat from BogdanosBoats half a mile from the hotel, decent family business service. So after-all its nice looking hotel on the outside, has nice area, sea is clean and nice but we liked taking a boat to turquoise sea on the other side 40min away. Although our family liked the vacation, however I am not coming back to this place, unless it gets better or cheaper, as with the towel card and five eur per hour iron the stay should be worth half the price they charge.

We were 3 adults in deluxe family room in this “all inclusive” hotel in late July early August 2021. Overall I rate it as 2 stars. Let me first describe the positives: - Nice layout with good facilities and landscape: nice pool , nice beach and plenty of available nice areas to lay down and relax - Comfortable rooms, bed mattresses and very good showering facilities - Very good cleaning service - very good reception staff - Accurate and prompt shuttle service to Airport on arrival and return However there were many deceptions that I will list here: - the concept of all inclusive did not meet our expectations: no generosity in offerings, as bars close at 11 pm and you need to pay for any item afterwards, you need to pay for any bottle of water at all times, hotel provided only 3 small bottle of water to our room daily barely enough( we had to buy water bottles from nearby supermarket!) no snacks or fast food between breakfast lunch and dinner, no chips or other bites. Only some nuts and ice cream sticks only upon demand. We have been to other all inclusive resorts across the world and the trick in customer satisfaction is “ generosity” which was not the case in this hotel - food at regular restaurant boring repeating itself in each meal with very minor changes from day to day. -Timing for main restaurant: closes early for breakfast at 10 am and for dinner at 9 30pm ( but actually no replacements for empty pans for half an hour earlier), so going to restaurant on time before closure became a kind of a duty in order not to miss the meal. Not relaxing at all. - main pool closes at 7 pm whilst this is the best time for a swim in the evening specially that sunset was around 8 15 to 8 30pm. Overall our stay felt overpriced for the offerings received.

Very nice place! Everything was great! My family will visit Potidea again! ❤️

Wonderful place, beach, pool, the services are great, good food, staff very friendly. Good to go with bigger kids and have long evenings outside ( who can adapt with the sleep) because the walls are thin and you can hear lots of noises ( chairs, voices)... they should soudproof a little the rooms ( front doors), then the hotel would be perfect.

* Very clean and well maintained hotel * Decent and nice people taking care of guests comfort * Delicious food and excellent variety * Food suitable for toddlers (unexpected pleasant surprise)

From the very start we were catered for at an extremely high service, Staff were extremely polite and helpful, the food is amazing with plenty of choice for all nationalities. We stayed in a sea view studio, we didn’t buy a cheap holiday and expect an upgrade like a previous reviewer who wasn’t happy because they were self entitled AH’s. Would definitely return to this Location with its tranquil areas and amazing gardens, especially so close to the beach.

The best holiday ever! The hotel was spotless and the whole hotel area is like a well-kept garden park. All the staff was kind and the food was very good. But most outstanding was the beautiful and breathtaking view! We will come back!

Just came back from this amazing place ! Can’t say nothing bad about it !! The rooms were very clean , the food very delicious and the staff very friendly. This place is perfect if you have kids , they have kids club were you can leave your child for most of the day and they have many activities for them . My little girl was very excited. The staff from the kids club very friendly and professional with the kids,big thanks to them ? the beach is very clean as the swimming pools . I’m very pleased and definitely we will go again .