Raise The Heraklion Project - Agiou Mina 18
4.3/5
★
based on 8 reviews
Contact Raise The Heraklion Project
Address : | Agiou Mina 18, Iraklio 712 01, Greece |
Phone : | 📞 +899 |
Postal code : | 712 |
Website : | https://www.theraiseprojects.com/ |
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Emil Sori on Google
★ ★ ★ ★ ★ Stayed there for 3 nights. Very clean and modern. Enjoyed staying there
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Felix Karl on Google
★ ★ ★ ★ ★ Perfect apartment for a short stay
Rooms are spacious, modern and clean
Easy self check-in
Windows are poorly isolated
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A Economopoulos on Google
★ ★ ★ ★ ★ Good value for money, excellent location despite that there were works just outside when we arrived. Cleanliness could have been a bit better. The LED lighting in the corridors were flickering noticeably and annoyingly all through our three-day stay.
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Eleni Alexopoulou on Google
★ ★ ★ ★ ★ An interesting project. The room was clean, the mattress was very comfortable, the decorations tasteful and the use of the available space very smart. The bathroom was great with proper water pressure and hot water all the time. The WiFi connection and speed were also of good quality. The organisers/hosts are helpful and adaptable to communication alternatives! Very good location with the city centre a few minutes away on foot. A definite recommend!
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KeepWalking PvP on Google
★ ★ ★ ★ ★ accused us for damage in the property that we didn't do. WiFi only worked in the last two days of our accommodation. Bad experience overall.
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Laura Oliveira on Google
★ ★ ★ ★ ★ Never got to the apartment due to a flight cancellation so I cannot rate the place but costumer service I can say it is inexistent ! If you need a refund or make arrangements for another dates, forget it. The person in charge of emails doesn't know nothing about costumer service. Sent me a very pleasant message reminding me it was my problem I never got to the property and not their, no change dates or refund possible.
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sim mal on Google
★ ★ ★ ★ ★ location is perfect, few minutes from best places in heraklion, airport bus just behind the corner
room is big and comfortable
communication is equal to ZERO.i wrote properly one week before our arrival and received no reply (booking app) decided to call them before departure and they told me "don't worry you'll receive all information the day of your arrival. I arrive in heraklion and there is no info, no staff and we don't know how to enter our apartment. I call them again ( this time I pay for int phone call) and someone on the other side reply me "it's impossible check your email".. this is crazy cause there was no msg (neither in spam) so I ask him will you let us enter in apt or no? and finally he sent us a sms with all info.
[reply to raise msg]
i traveled everywhere in the world, other travelers will decide who is lying, there is NO communication from your staff. your automated email never arrived to me, instead of calling your customer a liar learn from your mistakes
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Elissavet Feloni on Google
★ ★ ★ ★ ★ I had a wonderful experience at the Raise The Heraklion Project! The room was clean, very comfortable, fully-equipped and of high quality.
Detailed guidelines regarding check in/out process, as well as many useful information for an enjoyable stay, were sent via emails.
I highly recommend these studio appartments for anyone visiting downtown Heraklion (it is located approximately a 10-min walk from the Venetian Harbor).
Overall, I had a great experience with the Raise (Heraklion) project and I would definitely send a friend there! Thank you!
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