Altair Travel Agency S.A. - Pentelis 26
2.3/5
★
based on 8 reviews
Contact Altair Travel Agency S.A.
| Address : | Pentelis 26, Paleo Faliro 175 64, Greece |
| Phone : | 📞 +99 |
| Postal code : | 175 |
| Website : | http://www.altair-travel.com/ |
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Toy Maker on Google
★ ★ ★ ★ ★ The worth company i dealt with, they steal my money, ticket was cancelled, they refused to give me the money back or the to change the ticket.
Do Not deal with them
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Omri G on Google
★ ★ ★ ★ ★ They literally stole my money. They are not responsive at all, and they cancelled my ticket from the airline company without my approval,although I made sure with the airline company it has the ticket.
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EUGEN Mitrica on Google
★ ★ ★ ★ ★ This "company" is a scam scheme. They use to excessively charge commissions for changes in bookings and in case of reimbursements offered by the flight companies they refuse to pay. They purely keep the money for them. On the other part, their booking website is tricking and I suspect that it has a programmed bug.. to generate errors in booking, just to charge you for the changing.
Avoid them.. this business is a shame!
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Nilab Hamidi on Google
★ ★ ★ ★ ★ Absolutely horrible, my advise is to never book a ticket with this company. I have tried to cancel a flight for a week through email and phone contact but customer services won't even give you a reply, you will be put op hold for 20 minutes before they hang up the phone and no email reply will be given. Truly the worst ticket company I have ever had to deal with!
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Liviu Olaru on Google
★ ★ ★ ★ ★ It was a terrible experience just trying to book a flight ticket with this company. The authorities should simply close them down.
The rating should be negative but unfortunately 1 is the minimum and honestly is too high rating for the service provided.
If you have the chance to read this review before booking anything through this company believe me that you would be very happy not to go through the nightmare I have been through.
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eleni p on Google
★ ★ ★ ★ ★ Terrible . I did a reservation through their website , there was an error twice while completing booking with try again later and then I proceeded with another booking for the same destination same dates same passenger and they charged my card twice .
Now they refuse to return the money from the first booking back to my account even though they were aware of that error the date that happened.
Still waiting for their answer. And their emails go to spam folders. They promised to answer yesterday but one week almost and no answer.
Terrible service . The rude lady from customer service hanged up the line .
Mavoid talking with them and friendly advise - choose another airline partner for tickets.
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Dimitris Gitzos on Google
★ ★ ★ ★ ★ Very unprofessional. 19 months to get a refund for a flight that canceled. Please avoid. Waste of time and money. 1 star only because I couldn't choose 0. They never answer the phone, The e-mails were basic and out of subject every single time. They only refund me after I told them I will go to the Hellenic Consumers' Ombudsman. Worst experience ever.
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G.S. on Google
★ ★ ★ ★ ★ It is a scam company. If you have been a victim of their activity, contact your bank straight away, and report them to the Hellenic Consumer Ombudsman and the European Consumer Protection.
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