everest Ηρακλείου - Pl. Kallergon 100

Coffee acceptable but worst customer service ever. They served me a dish which contained more mayonnaise than any other ingredient (I despise mayonnaise) and when I pointed this out I was replied that 'ham salad' includes mayonnaise. My mistake probably, but the entire thing was creamy unidentifiable stuff and I could barely taste the other ingredients. When I politely asked to collect the dish because only the smell scrumbled my stomach, the so-called waitress, who spoke terrible English and understood even less, just smiled at me and then brought me napkins. Napkins!? Never again!!

Great service and great food!!! Just renewed place, very gourmet level hamburgers and their own baked bread is fantastic!! All the best for you, hope to see you next summer!!

“Thrilled to see you”: this is not only a saying here but, obviously, the new owners credo. Place to go if you’re in the mood for tasty grilled sandwiches. What I liked: It all started with a friendly advice on how to combine ingredients • Chef himself carefully reassuring “you’re not vegan, are you?” “then perhaps change this…” • fresh ingredients • variety of tasty mushroom I’d never heard of before

We stopped to this place to eat something. We were in two and we order one crêpe to share. The girl who served use was rude to us, she did not give us a plate nor forks and knives. When we asked for them she provides us with a plastic plate. Then, we asked for forks and knives and she gave us only one fork and one knife (we were in two!). We took a sit. The waiter brought glasses and water for all the customers but us. Rude staff and junk food (the crepe was terrible indeed, full of mayonnaise over other ingredients we chose)

amazing coffee and spinach pie. vegan milk is a big plus:)

The service that we experienced today was very very poor. Both waiters were very rude. We got 2 halves of bougatsa for 4e. Even though it was a bit expensive, the flavour was very good so we came back to get some mixed fruit juice. While we were checking the flavours, the waiter first asked us very impolitely if we wanted mixed juice. We said yes and that we wanted it to be served in a glass (not plastic). Then she literally yelled on us "sit then". Which we did, thinking that she would bring us the menu or come to ask which flavour we want. But instead a minute later she comes with 2 glasses of her own mixture with carrot, apple and orange. Of course we complained that it was not what we wanted and why she made it without asking us. She just responded "now I made it". We rejected to drink it and asked for a new one with the fruit we wanted. At end she just brought the bill where she charged us 5e for each drink. Of course we noticed that the price didn't match the price on the menu and asked for an explanation. To avoid further conflicts we just paid 10e and left. Worst service ever in Greece and we would definitely not come back to this place. From all the experience in Greece so far it is really a miracle that the owner managed to find all rude waiters. Never thought I would experience that here. Unfortunately not possible to give minus stars.

Some negative reviews on here but by the looks of the pictures the place has had a revamp. Sandwiches was ace, great service and good pricing.

Burger is being toasted because its hard as a stone!!! After receiving a toasted burger (which i bought for my kid standing next to me) i returned it and asked for not toasted. They were already mad. Then the next burger was like a stone. I knocked with the burger on the glas, clear sound! Then i was told that i already touched them both and they could not resell. Asked for money back, they couldnt and offered 2 bottles of water insted!! I asked if they would give that burger to their child as well. Answer: first of all they would not give a birger to a child. What a joke that place is