Ikaros Beach Resort & Spa - Ikaros Beach Resort & Spa
4.7/5
★
based on 8 reviews
Contact Ikaros Beach Resort & Spa
Address : | Malia 700 07, Greece |
Phone : | 📞 +8978 |
Postal code : | 700 |
Website : | http://www.ikarosvillage.gr/ |
Categories : | |
Description : | Polished resort with bay views, 6 restaurants & 3 bars, plus a spa, outdoor pools & a private beach. |
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Jetto -:- on Google
★ ★ ★ ★ ★ We‘ve stayed in the Ikaros Beach Hotel for 10 days. It was a really great experience. The staff was always very nice and courteous, the rooms were beautiful with a great view at the ocean, they had a well equipped gym and the food was always delicious. I especially recommend to book an evening dinner in the Asian Restaurant, which had a nice ambience. All in all, we‘ve had a great time and I‘d really recommend staying here for vacation.
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עמרי רון on Google
★ ★ ★ ★ ★ I would have rated this hotel 5\5 unless we had an unfortunate event which was handled quite poorly by the hotel staff.
We were four friends staying in Ikaros for 4 nights in total.
In the last few nights we all experienced a severe rash on our entire bodies.
In the 3rd night only one of the group experienced this, but after the last night we all got this severe rash.
We immediately went to the reception in the last morning to let the management know about this situation.
After we showed them videos of bugs under our sheets, they responded by saying "these are not bed bugs, and we didn't bring it to the hotel", suggesting it's our fault.
We went to talk with the general manager, which had the same answer. He suggested we go to get an examination at the local medical center. The doctor there said it's an allergy and was very rude to us. We didn't get a serious diagnosis, and we went back to the hotel (The official diagnosis from our doctors in our home country was an allergy caused by bed bugs).
We had to demand a compensation from the manager after the hotel tried to avoid taking responsibility for this unfortunate event. After some persuasion we got our money back only for the last night, and were not charged for late checkout.
I am very sorry that we had to prove that it's not our fault that we got a rash from bed bugs!
This isn't how a respectful place should treat its guests.
This could have been handled differently and I would give the hotel 5 stars easily, because everything else was really good - The food, the general ambience and feeling in the hotel.
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Devrim Hodach on Google
★ ★ ★ ★ ★ Great staff, very friendly and good service. Excellent sea view from the restaurants and bars. Room inside was very nice. Sea view was a little obstructed but after seeing some other rooms, we kept our room. Excellent spa, Maria was very nice and helpful. Good quality of massage.
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Frank Huchrak on Google
★ ★ ★ ★ ★ Fine hotel in the midst of a picturesque landscape. Fine Greek and international cuisine, nice staff. A place to feel good.
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Ali Vahedi on Google
★ ★ ★ ★ ★ Nice hotel with lots of bungalows, good amenities, diverse buffet, and pleasant service. Bar tender George (Giorgos) is the best dude in Malia, knows where to go, keeps you happy all the time, and went any extra mile possible. Clear recommendation and thank you George!
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Pieter Cools on Google
★ ★ ★ ★ ★ Great hotel with good service, good food( but don't expect real local specialties), but most of all clean. Rooms are modernized. Pools are nice with every good lying chairs. Bit cold though. Private hotel beach.
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Thomas Menz on Google
★ ★ ★ ★ ★ This wonderful is a perfect place for relax & enjoy, also with baby/kids. The photos of the location tell everything, it's just stunning. Beside the great location we can underline a true 5 star service. Reception, room service, restaurant... everybody is reading your needs and wishes. Big thank you especially for Mrs. Κυριακή and her team who took care with best food for our Little. We can absoutely recommend a stay!
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Chris Kl on Google
★ ★ ★ ★ ★ We had a great summer vacation in 2021. The hotel is very nice, looking like an ancient town. It is directly connected to the beach. The rooms are clean and well designed. We could definitely relax, the spa center was also great.
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