Κωτσόβολος - Mall - (επίπεδο 0)
4.2/5
★
based on 8 reviews
Contact Κωτσόβολος - Mall
Address : | Ανδρέα Παπανδρέου 35, θέση Ψαλίδι, (επίπεδο 0), Marousi 151 22, Greece |
Phone : | 📞 +899999 |
Postal code : | 151 |
Website : | http://www.kotsovolos.gr/site/ |
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Fanny Fil. on Google
★ ★ ★ ★ ★ Good prices. Very punctual for delivery.
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Jasmina Antic on Google
★ ★ ★ ★ ★ Very organised and with a lot of choices. Helpful staff. The only negative thing is that it's at the Mall and you'll need more time.
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World Traveller on Google
★ ★ ★ ★ ★ This place is ok, it has nice staff, good items to buy and look at but the prices are a bit too high. I go with my friends to this place but, there isn't anything special that makes me excited. It's a nice store. You can go there if you visit the Mall of Athens.
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Petros Geroulanos on Google
★ ★ ★ ★ ★ The best Kotsovolos outlet in the northern suburbs of Athens. Huge selection and very friendly and helpful staff.
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Giorgos Bozionelos on Google
★ ★ ★ ★ ★ Since the publication of my review kotsovolos requested the order information so as to "check" my report, hence the attached photo. Unfortunately the attached link was not very helpful, leading to a general "contact us" (επικοινωνία) page (see photos).
Ordered a mobile phone and received the sms to pick it up. Additionally a phone call had confirmed the order. When there the product was not available! According to an employee the product listed was a display product and was deemed unsuitable for sale. Needless to say that was not mentioned on the store's eshop page! Moreover, there was none available in any other Kotsovolos store. I asked to talked to a senior manager to complain and the responding manager suggested a discount for the display product. I agreed on the condition that I saw the product, that it was inspected by the store's service and covered by the official two year guarantee. Minutes later yet another employee came to inform us that the product was in a bad condition ("swollen battery"...) and, therefore, not for sale. We were asked to be helped find another phone but no mention of a complementary discount, let alone an apology by the manager. A visit to a nearby Public store rewarded us with the same phone (brand new) at the same discounted price.
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Ilias on Google
★ ★ ★ ★ ★ I visited the Store @The mall in August 2021 in order to select and buy basic appliances . The service I received from everyone in the Store was exceptional .Especially Mr Kaklamanis Andreas was always helpful, responsive and gentle. The appliances were delivered on time , without any issue. Prices were quite attractive. Overall I would recommend the store and especially Mr Kaklamanis , I felt really lucky that I had to do with him. Whatever the need is , he always can provide a solution. Andrea, thanks a lot
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Katerina Skassi on Google
★ ★ ★ ★ ★ DO NOT BUY FROM THIS STORE---THEY SCAMMED ME!
I visited Kotsovolos in the mall to buy a new sewing machine that I needed for work. The machine would not work and with over 10 years of experience with Singer sewing machine I could not figure out the problem. I took it t two different professionals who told me that the machinery was flawed. I then remembered that the employee at Kotsovolos had told me that this was the last machine they had.. I began to think that they had sold me an item that was previously returned by an unhappy customer. Now they will not let me return it even though the salesperson had reassured me that I had a 10 day period to return the item
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Dorota Kukla on Google
★ ★ ★ ★ ★ Do not buy there. They make you huge problems when you have a varranty claim - refuse to take in the device, gaslight you that you broke it, finally send you to another part of the town to the service.
They also SCAM you into buying extra insurrance for your devices saying that they cover everything expicitly giving examples: 'if your kid steps on the oven door and it brokes or if you break the glasstop of your stove by accident it is covered'. But when something like this happens they say it's not covered.
Better go to Plaisio, they are always excellent with warranty claims.
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