Notos Therme And Spa Ξενοδοχείο - Notos Therme And Spa Ξενοδοχείο

Great service all through our stay. The Honeymoon-suite is just awesome with our own jacuzzi, double sunbed and lounge area. Maria, the rest of the staff and the Manager is super friendly and helpful. Had also a great experience with the spa-treatment. The deep relaxation massage was really great. Katherine at the the windmill- bar provided excellent service and was so sweet. We will come back to you all. Definitely ?❤

Lovely relaxed hotel with sea view rooms and friendly staff. Comfortable and clean with balconies to watch sunsets over the boats

Customer service here is A+. A great relaxing holiday stay.

Wonderful and beautiful hotel. Make reservations for the spa a month before your stay though. I love this place. The staff is super friends too. ❤️

This is a long story. I had booked a honeymoon suite with Notos for May 2020 but due to Covid the bookings had to be cancelled. But, there was no free cancellation Option because of which we had to get the amount as a voucher for 900 euros to be used another time. We got the voucher and got in contact with the receptionist there in June 2021 and asked her to book us the Honeymoon suite for 3 days.. the honeymoon suite is currently under renovation because of which she offered to put my booking for a junior suite for 4 days. In order to get a better deal I asked her to book a plunge pool suite for 3 days starting 07-10 September as the rooms were 300 euros per night at that point. She asked me to WhatsApp the request and said she will enter the booking in their calendar. I sent the WhatsApp msg to the receptionist but I did not get a reply back from her. I followed up with her again in July but there was no reply again from her side. It was pretty frustrating because the entire Greece trip was booked but the confirmation of room from their side was not available. So I wrote her an email regarding customer handling and then she replied in August that they can offer the plunge pool suite for an extra of 300 euros after voucher amount which makes it 1200 euros. We were pretty upset about it and we decided to go for the junior suite in the end. We expected that she would come personally to us and apologize for her mistake but she did not even bother to make contact with us. I have the opinion that this woman screwed us royally just to make more money from the suites. We were dealt with another receptionist who was kind but it did not help with cooling us. The junior suite room that was provided is another story. The room had cobwebs on the Air conditioning areas and the bathrooms were below standards. Photos will follow.

Disgusting rooms found lots of hair in bedding etc. Complained and was upgraded to their top room and still dirty and covered in hair. Location is difficult to get to anywhere too as no shuttle bus etc. Also its on a hill side so lots of stairs so if you struggle walking don't book here! Wouldn't recommend to anyone

You guys were awesome best service George Anastasios and spa Team please next time pool water should be little warm ?

The Hotel was beautiful with an amazing view, the location was great and calm, away from the crowded center. There was a problem with the wifi connection but by the end of our stay it was fixed. Maria from the reception was absolutely kind and helpful to us. She was struggling to take care of the guests and keep them happy. The only problem was that the staff was overloaded, maybe they need more people to work. Another negative was a couple of guests who were shouting and complaining, they even annoyed other guests by the pool. We were just shocked about their rude and unacceptable behavior to the Hotel's staff. Overall, we had a very nice experience.