Παιδοδοντίατρος Βέρα Μπάκαλα - Amarisias Artemidos 15Β

Great service at a high standard dental clinic for children.

We visited the doctor two months ago and we are still continuing our work there, as she has a unique way of explaining to the children and they work perfectly with her. It is efficient and fast. I am glad that my child's first experience was pleasant and I completely trust my child to this particular doctor, who inspires me and has empathy for what he does.

Our experience in this clinic was excellent with the remarkable fact of the very kind approach to our child as a result of which they gain his trust and proceed to the procedures without fear and with absolute cooperation between them. It goes without saying that even during the re-examination we did not encounter any reluctance from the child ....

Unfortunately, our experience with pediatric dentists did not start very well. About 7 to 8 months ago we went to the first pediatric dentist, who mistakenly reassured us that our problem was just discoloration and will be solved as soon as we use toothpaste with more fluoride. After the condition worsened, we visited Ms. Bakala who diagnosed our problem and started the treatment. At the second appointment, the little one (4.5 years old) already needed 2 denervation (pulp resections as the doctor told us) On the 3rd date our problem started. We arrived at the doctor's office and the doctor's secretary asked me to stay in the reception room for better. The little one went inside and they started. She cried incessantly. When they finished, he asked me to come in and told me that they could not seal and they proceeded to 2 stainless steel cases. We paid, we left. When we came back and realized that the silver cases are visible when the child talks or laughs I could not forgive myself. When my little one said "mom I do not want to have 2 black teeth" I did not know what to say to her. I got on the phone to talk to the doctor to explain why I was not even asked about the silver-stainless steel cases. He started telling me that they are used in the doctor's office because they go to an appointment and are cheaper than white ones. He did not even remember that no one ever asked me what I would prefer for my child. I would definitely choose white because I never want anyone to make fun of her for such a reason (because we all know that children are very tough). She even told me that these are not permanent in children when her secretary herself told me that these teeth fall out around 12 (8 years later). When I asked her if she would put it on herself for such a long time, she compared it to braces and she never answered directly. In the end he even tells me "okay it is not something reversible, if you want us to order the white ones". I would really expect at least one apology rather than telling me that we have other customers doing the same. I do not question her knowledge, nor the problem that exists, but the fact that she never asked me and never explained to me what she will do to my child, I consider it at least unprofessional. I'm really sorry

The experience with our little patient was excellent! The initial approach, which is of course half of everything, was done very carefully and the method of the doctor was seen! I am sure that the next visit will be just as successful.

Before the summer was my last visit. I do not like that while you have an appointment they put you and you wait a long time at the entrance resulting in overcrowding. The examination is also done in the same place with another child, something that may cause anxiety to a child who sees his neighbor crying. Finally, after the examination, my child was remarked about the mask he wore under his nose when there were 2 children and 2 parents at the examination site. 3 dentists and a secretariat to enter and leave the room and of course I say again at the entrance to be crowded

First of all, I feel my duty to express my gratitude in public and a big thank you to the excellent scientist and Man, Mrs. Vera and her great team, after our last visit to the doctor's office. The way in which the Doctor responds, every time we needed her help in any problem presented to our daughter (child with autism) is exemplary and worthy of congratulations. The kindness of her and her collaborators is unparalleled and unique. Always with a smile, her good word and without sparing time to explain to you accurately, simply and understandably what she did. Do not forget to mention that our acquaintance and our absolute trust lasts for over eleven years. The fact that our daughter (she is now 17 years old) has healthy teeth and a bright smile, is due exclusively to her. He leaves nothing to "luck", with exemplary professionalism, always willing, kind and ready to find a solution where needed. We wish from the bottom of our hearts to her and her team, Health, Optimism, Prosperity and always with people who know how to Appreciate and Love.

This particular doctor is the least excellent. We met her about 6 months ago and from the first visit I could feel confident. I really recommend her unreservedly not only for her thorough scientific knowledge but especially for the way she approaches children. Very soon he managed to make my child sit in the chair and feel calm without bringing any resistance at all. It is awesome !!! And in closing I would be unfair if I do not mention that the whole group of people who work alongside her are excellent in service and courtesy and to mention the cleanliness of the office. If someone is looking for a pediatric dentist to choose it.