Solimar White Pearl Adults Only - 73014

Starting from the beginning. We arrived at the hotel. About 1-2 am, tired from the journey, we went to the rooms. We were pleasantly surprised because there was a snack waiting for us in the glacier, not too big, because sandwiches with salad, but better than nothing. Rooms quite small but very nice, minus for the lack of contact at the mirror and minus for the lack of a main mirror, apart from the small bathroom, there was no other. Waiter and bartending service at a high level, everything was like clockwork. The facility is well-kept, The food is good, a large selection of drinks, come we were surprised by the fact that despite the option of all inclusive paid drinks such as aperol or mohito. The medal guest animator took care of everything. LITERALLY EVERYTHING. Starting from the well-being of the guests to ALL organizational matters, because the resident, apart from a pretty face and a smile, presents nothing. In the office, they assured us that there were enough sunbeds for the number of guests at the pool and bar. unfortunately that's not true. The regulations clearly state that it is not allowed to reserve pool deck chairs. For the first 3 days we had no problem with using it, unfortunately there was a fight from the 4th day to the end of our stay. A new stay has arrived. And all the Polish proverbial Grażyna hunted for sun loungers from the very morning. Embarrassment. On the 5th day I was already embarrassed by the situation that I was bringing myself a deckchair from the beach less comfortable than the pool ones, but what should I do? Last day check out at 11am departure at 1 am what to do? We were able to use the hotel amenities, breakfast, dinner, dinner, bar. In the end, it turned out that my mother's departure at 3 am, nervous about the lack of a room (let's face it, spending 12 hours without being able to rest, bathing at 30 degrees during the day is very uncomfortable). We decided to call the resident, she washed her hands of everything as standard. Who took care of our case? A wonderful animator who negotiated a room for us at half price, i.e. 80e, we finally had a room until 1 am, that is until we left the airport. Mr. Animator deserves a promotion, he certainly cares about hotel guests in every respect. Would we like to come back to this hotel rather not. Buro it is a big minus