Travel ID - Aretousas 38

Die Deutsche Reiseführerin Eleni war sehr sehr kompetent. Sie hat uns viele Informationen mitgeteilt und war sehr freundlich und ist auch in stressigen Situationen nett und freundlich geblieben. Wir habe einen 2 Tage Ausflug nach Santorini von Kreta aus gebucht und waren sehr zufrieden. Wir haben sehr viel von der Insel gesehen und alle Touren dazu gebucht (sunset und Vulkan) und es hat sich wirklich gelohnt. Insgesamt sehr zufrieden gewesen und wurden weiter empfehlen.

Your Best Partner in Crete by far!!!

Central location with very friendly Staff and incredible tours and activities!

Greece is hear! Behind those people in Travel ID...

Exceptional services, fantastic trips organized to the smallest detail with very competitive prices! Very friendly staff, experienced and helpful.

Excellent staff, great services. Always willing to serve and help!

Avoid Samaria gorge tour form this company!!! Unorganized tour, unprofessional tour guide Everything is a mess from start to end. No clear information was given during the trip. They had around 80 tourists on the day but only have one tour guide to assist us. And the only job Athena, our tour guide, did is show off her multilingual skill. That’s it. We were constantly had to figure out what is happening. No information of where could we find the ferry; or if the ferry that about to leave the port is the one that we need to board (there were 2 ferries that supposed to leave at the same time, staff at the port was not able to communicate well to tourist and we have to run around to find out if we’re boarding the correct one). The company should have at least two tour guides, one to deliver ferry tickets and one to assist clients at the port. Or at least get better at organize a tour, not just money grabbing. After arrive at Skafia port, lots of us also have to running around to find the bus that will pick us up. This could be avoided if tour guide gathers everyone at the port and then go to the bus together. However, no advance info that we should meet at the bus station (there is only one bus station in Sfakia but as tourist, we don’t know that so we have to run around to confirm that! After just hike 16km!!!) Athena told us to find the bus number 21, but there was no bus 21 in Sfakia bus station. At the end, we found our pick-up bus, which now become number 17 and 18??? And the attitude of Athina when saw us was rushing and pushing us to get to the bus, not even an apologize about all the confusion the company caused due to unorganized bus management. At the break stop, tour guide should tell us in advance where to pay to buy food, where to pick up food and where is the toilet. We had none. If you are confused at a new place, you’re on your own. The tour guide was busy doing something else. Some people waste long time queue at the pickup line and realize that they had to queue to paid in a separate line. When drop-off, Athina already long gone and we only had the driver, who has very limit English. He tried to tell us whoever stay in Heraklion need to get off to get into a smaller bus. We were all confuse and don’t know if we should stay or get off to change, what is happening and no one could help us as the tour guide was long gone! Definitely not recommend this tour!

I had day trip from Heraklion to Ghania with few stops on the way with Russian speaking group , we had amazing Greek/Georgian guide who made this trip very funny and Interesting and spoke perfect Russian without accent I wish I could say him a special thanks he made my day. Apart of it tour was cool and good value for money as you see many things in same day. Xx