TRAVELPLANET24 - Μιλτιάδου 7 6ος Όροφος
3.6/5
★
based on 8 reviews
Contact TRAVELPLANET24
| Address : | Μιλτιάδου 7 6ος Όροφος, Athina 105 60, Greece |
| Postal code : | 105 |
| Website : | http://www.travelplanet24.com/ |
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Giorgos Patsiaouras on Google
★ ★ ★ ★ ★ High quality service and product. People were friendly and willing to help you and resolve any issues.
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Robyn Halls on Google
★ ★ ★ ★ ★ This site is a rip off. They take your money and do not honour the ticket. Do not use this site. The phone number is bogas and not connected
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Xristos Paterakis on Google
★ ★ ★ ★ ★ They do not have customer service they are the worst company i have dealt with because there website is designed so that you will never find any number for customer service. Be careful !!
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Jason Rodriguez on Google
★ ★ ★ ★ ★ Not a legitimate company. Don't trust them. I lost a lot of money by booking through them. You will too.
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Giorgos Papaefthimiou on Google
★ ★ ★ ★ ★ Best travel service in Greece. Good prices, excellent support.
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Michael Foteinopoulos on Google
★ ★ ★ ★ ★ I easily found what I was looking for in good prices. I think is the on of the best online travel agent in Greece.
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Γιάννης Σώμος on Google
★ ★ ★ ★ ★ Keep away! Hidden SURCHARGES and masters of inventing ways to RIP YOU OFF!
Customer care is non existing and there is no way to sort anything out with them, travelplanet only cares on how to take more money from you! I made the mistake to book my ferry tickets through their platform and i will regret it for the rest of the summer.
I booked 2 return tickets to Paros. total cost 200E. The ship was half empty... "the system" allocated randomly seats that were not together. Was never notified about this, while booking -if i knew i wouldn't complete the purchase anyways. When i dropped by to pick up the tickets i had to ask about this, and when i asked the cashier to correct their mistake, the response that i got was that this is how their system works (irrationally!) and that in order to "correct" this i would have to pay an extra 12E for this luxury!
Booking directly through the shipping company site, allocated seats together.. miracle!
When i asked for my money back, again i was told that i would have to pay 12E. Thank God they didn't ask for 12E for using the company elevator and speaking to them.
The shipping company cancels the reservation without any additional charges.
Its a shame, for a country like Greece that expects so much from tourism, to allow such companies to operate. STAY AWAY!!!
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Jon Prifti on Google
★ ★ ★ ★ ★ Worst customer service ever! You can't call them, the only contact is via chat, you can't change your tickets on the weekends, only Monday to Friday. I lost the refund when i canceled my tickets on a Saturday even though the shipping company gives 50% back. Also, when you change your tickets, they charge you!There's no reason to use travel planet to book tickets, choose the official representative shipping company. So disappointed, i'm never going to use their platform again.
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