VerouchisHome - Agias Paraskevis 21

Regarding the quilt case that I brought to you, you should know that it was not monochrome but it had two colors and was accompanied by all the necessary papers that it had inside, but you probably did not see them when we arrived, but when a store does not do you keep your point of view and we our trial good continuation

Unfortunately I was not satisfied at all. What to do first? That products that seem readily available do not finally exist? That they delay the order processing for days? That you are sending messages and not responding? That they put a product for a few hours on offer - 60% and while I ordered it immediately, after many days of delays, did they notify me that this price was not valid and that they never had this offer? Gentlemen, I really don't know why I put 2 stars for you and not 1. I guess I'm good. I think it is wrong to deal with the whole situation. It is a mistake not to immediately update product availability. It is a mistake not to inform your customer IMMEDIATELY of something that has happened. And most of all, it is a mistake to refuse an offer you made, on the pretext that I saw it in another store (even telling me and to whom!). If I had seen it in another store, be sure I would have chosen that store and not you. I'm so sorry, I lost time - 1 week for accuracy - and money after losing the offer.

Wonderful service in the online store as well as in the Peristeri store! Polite and always the next day of my online order I receive from the store. I have also bought from the store that has a great variety of linens, curtains, curtain rods and much more !! I only trust them and I only shop from there !!!

Unfortunately I was not at all satisfied with the e-shop. The order was placed in July. I filled in the return form and no one contacted me, claiming that the form was not made when submit ... I tried to contact them by phone without result and because the time period within which the return can be made had passed, they did not even agree to change the product with someone else ... There is a return policy and I respect it, but they can not underestimate my intelligence by saying that submit to the form was never pressed. Update: Please check your system. There may be a bug and other customers may have sent you a form and you never received it. I should have sent you an e-mail for the return, since I could not contact you by phone. I have no reason to lie that I tried several times to call you to no avail. Anyway, thanks for your reply. The lady at the call center was polite and obviously acted on the basis of the store's policy. Thank you.

The most organized online store of linen with AAAAA quality !!!!! Prompt delivery, courtesy in telephone communications and above all right prices that correspond to the country we live in

At the beginning of October I had placed an order for an inart side table. My order was delayed for a month and a half. Every time I called them they went from week to week. Understanding the situation due to circumstances I did not say anything more although no other purchase was delayed so much. Anyway, after a month and a half, as I said, my order came and I opened the package and saw a table that did not fit, despite the fact that most of it was metal and without instructions, and two screws were thrown inside. Going to fix it as best we could we saw that it is not possible because a point was broken. I took them the next day to tell them what had happened and they told me to send photos to contact the company and they would call me again. I waited for how long and how many times I took they told me that they have not contacted me yet and they will take me. I sent a message after a while to see what is happening but no answer. I thought of insisting even more but even if they made a change that I do not think would be delayed even more and as I said this story is now two and a half months. So I decided that what I really needed to do was learn how to do it right. I do not know if the situation in which the table came was due to a mistake of the store or the transport company but from the moment I made the purchase from the store I think that I had to be served from there or to find a solution. Instead, they ignored me. Unacceptable service and of course I would not recommend it to anyone.

I had a telephone conversation in the eshop with a noble lady who answered my questions about a product. Such kindness and service is rare !!! I will definitely shop from the online store because unfortunately I live far from the physical stores.

The product I received does not correspond to the dimensions listed in the eshop. It is much smaller! The lady at the call center was very polite and the shipment was immediate!