ACS Courier - & Αντώνη Καστρινάκη 37
2.8/5
★
based on 8 reviews
Contact ACS Courier
Address : | Ανδρέα Παπανδρέου, & Αντώνη Καστρινάκη 37, Iraklio 713 05, Greece |
Phone : | 📞 +8 |
Postal code : | 713 |
Website : | https://www.acscourier.net/ |
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Mika Villas Team on Google
★ ★ ★ ★ ★ Unprofessional at least!!! We called at the shop after a delivery was missed and there was no answer. After calling the cellphone that informed us that package had arrived we were treated rudely and was told to cold the shop ( they never answer the phone)
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Nektarios Findrilis on Google
★ ★ ★ ★ ★ The worst of the worst. They do answer 1 per 30 calls. They do not leave you any note that the delivery guy tried to deliver your package today . After so many phone calls I managed to speak with a person and he told me that the package is about to come the next hour. I was inside the house all day waiting and it never came.
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SI RL on Google
★ ★ ★ ★ ★ I’m waiting more than 10 days for my package, the worse is that I pay shipping for this useless company. It doesn’t deserve not even one star.
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Emmanouil Zacharakis on Google
★ ★ ★ ★ ★ Extremely bad service I tried calling 4 times Noone would pick the phone up. I had to call at Papandreou branch in order to get more info about my shipment. There is certainly an issue with this branch.
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Martin Šilhavík on Google
★ ★ ★ ★ ★ The worst delivery company ever!!!!! They were late with my delivery over the week and afterward they left the package in some random place and I have no idea where. Customer service is really poor as well.
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John Andrew Kypriotakis on Google
★ ★ ★ ★ ★ 1. They never deliver on time. They will hold the package for more than 3-4 days in hope you will go pick it up yourself. Even in times of quarantine. They don't care if it's a national emergency or not, they will not deliver. Saves the driver costs I guess.
2. When you finally go pick it up yourself they are rude, they take their time to do anything but service you and in general spend time, which causes the place to become filled with people.
3. I wish the government shuts them down. There are hygienic and agoranomic reasons to that.
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Konstantinos K. on Google
★ ★ ★ ★ ★ Order was shipped on time. I was waiting for estimate date of delivery. Date has been passed and I have not receive my package. They never deliver on time. They will hold the package for more days in order you will go pick it up by yourself.
Unable to reach them by phone...
Poor customer service.
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George Hajai on Google
★ ★ ★ ★ ★ This has happened to me 3 out 4 times i have used acs.
They call you for 20 sec if you dont answer, the courier never returns your call and does not bother to try and deliver it, if you want the package you have to pick it up yourself from an acs store where the customer service is horrendous.
One of the times i was there picking up a package i waited 3 min at the start of the line while the employ was arguing on the phone with a woman who mentioned that she was pregnant and could not come to the store. They just told her it wasnt their problem.
I am shocked skroutz uses acs as their courier service. If only i could rate them 0 stars.
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