LOUKIS RENTALS 2 - ΜΑΝΤΩΣ ΜΑΥΡΟΓΕΝΟΥΣ

UNA ESTAFA SIN PRECEDENTE Llegamos a Paros y tras pasar por varias empresas de alquiler de motos, incluido este lugar, en el que nos dijeron que un scooter costaba 25 €, decidimos volver a alquilarlo. Al día siguientes, el precio había subido, nos pedían 30€, pero nos dicen que si pagamos en efectivo, nos mantienen el precio (primera pista), decidimos igualmente alquilar el scooter para 2 días, por 50€. No sabíamos que a cambio, nos tocaba una honda italiana, con suerte de 1980, retirada de la circulación en dicho país y rematriculada en Grecia, a la que le habían dado una segunda vida en Loukis (esto, obviamente, lo descubrimos más tarde). Antes de partir, se nos advierte de que la gasolina y el aceite están a medio depósito. Nos detenemos en una estación de servicio justo después de 5 minutos y revisamos ambas cosas y lo llenamos. Después de unos 20 minutos de ruta, el scooter se apaga para siempre mientras iba en marcha. Inmediatamente, llamamos a la señora rubia que nos había atendido y nos dice que intentemos volver a encenderla después de 15 minutos. Esperamos, volvemos a probar y nada, la scooter no arranca. Intentamos llamar nuevamente y la señora nos dice que esperemos 1 hora al sol, sin agua y con todas las instalaciones en el área cerrada. Caminamos por una carretera sin aceras, por la que pasan constantemente autobuses y camiones y encontramos el primer bar tras 30 minutos. Después de casi 2 HORAS esperando desde que nos habían dicho que enviaban a un mecánico, llega un niño de 16 años que nos culpa por no haber puesto aceite. Llama a la dama riéndose de nosotras en griego y nos deja su scooter personal. Cansadas y agobiadas por todo lo sucedido, regresamos a Parikia en solo 20 minutos (este es el tiempo real y no 2 horas). Volvemos al lugar y solicitamos la devolución de los 50 € + el dinero de la gasolina y aceite + indemnización por los daños del día arruinado o una nueva moto con un día de más, para cubrir el perdido. Nos responden agresivamente que ellos no pueden hacer nada, que la moto la hemos roto nosotras porque no pusimos el aceite y que nos relajemos. Pedimos una hoja de reclamación y se niegan a dárnosla, diciéndonos que dejemos de molestar, que no pasó nada. Entra un amigo de la empresa, italiano, que dice ser abogado, y nos dice que si continuamos exigiendo el libro de reclamaciones, podrían demandarnos ellos por difamación, negarse a devolvernos nuestro dinero y culparnos por romper la scooter y nos aconseja olvidar nuestros derechos. En resumen, ¡un súper abogado! Tras denunciarlos en la policía, obtuvimos nuestros 50€. Conclusión: 1. 5€ perdidos 2. 1 día de vacaciones perdido 3. como mencionó el abogado, también nuestros derechos perdidos.

UNA TRUFFA SENZA PRECEDENTI Appena arrivate a Paros passiamo da vari rental tra cui questo posto, nel quale ci avevano detto che un motorino costasse 25€. Il giorno dopo torniamo decise ad affittare il motorino per 2 giorni. Paghiamo 50€ e ci danno una honda dismessa in italia forse nel 1980, immatricolata in Grecia. Prima di partire ci avvertono che la benzina c'è ma che l'olio era mezzo pieno. Ci fermiamo ad un benzinaio appena dopo 5 minuti e facciamo controllare l'olio e facciamo il pieno. Arriviamo a 20 minuti di cammino e il motorino si spegne per sempre mentre andavamo. Chiamiamo subito la signora bionda addetta al rental e ci dice di provare a riaccenderlo dopo 15 minuti. Proviamo e non si accende. Riproviamo a chiamare e la signora ci dice di aspettare 1 ora sotto il sole senza acqua e con tutti i locali della zona chiusi. Il primo locale a mezz'ora di cammino in una strada solo per mezzi pericolosissima. Dopo quasi 2 ORE dal contatto arriva un ragazzino di 16 anni che ci incolpa di non aver messo l'olio. Chiama la signora ridendo di noi in greco e ci lascia il suo motorino personale. Torniamo quindi a Parikia in soli 20 minuti (questo è il tempo vero di distanza e non 2 ore). Torniamo al rental e chiediamo il risarcimento dei 50€ e i danni per la giornata rovinata, i soldi della benzina appena messa e magari anche un motorino sostitutivo, almeno per l'enorme inconveniente. Ci rispondono aggressivamente che siamo state noi a rovinare la moto perché non abbiamo messo l'olio. Si rifiutano di darci un modulo di reclamo, intimandoci di smetterla di innervosirci, che non è successo niente. Un ragazzo italiano sedicente avvocato amico loro, ci dice che se avessimo chiesto il modulo ci avrebbero potute denunciare per diffamazione e potevano rifiutarsi di ridarci i soldi, incolparci di aver rotto la moto e di dimenticarci i nostri diritti. Insomma, un avvocatone! Alla fine siamo andate via con i nostri 50€, li abbiamo denunciati alla polizia che almeno gentilmente esporrà denuncia e avvertirà l'agenzia del turismo. Conclusione: 1 una giornata di vacanza persa 2 come detto dall'avvocato, persi anche i diritti 3 5€ di benzina appena messa persi

Προσωπική εξυπηρέτηση από τους ιδιοκτήτες, οικογενειακή επιχείρηση τρίτης γενεάς, οχήματα με εγγυημένη συντήρηση και παράδοση σε όλο το νησί. Μακράν οι καλύτεροι στον χώρο τους από το 1985

They cancel my booking, a week before my arrival, blaming the online booking system. OMG!

Dora & Loukis Rentals are the best. She met out by the port and the car was perfect for Paros. I had forgotten my International Drivers Permit in the glove box of a rental on another island and Dora worked with them to not only get a faxed copy in the moment, but also receive it in the mail. The stellar customer service continued when we got a last minute flight and called to ask if we could leave the car at the airport. Dora accommodated us & we definitely needed that extra time at the airport. This is *the place* to go to because her kindness and personality makes all the difference - THAT is why I'm going out of my way to write this review

These guys are simply the best ! They were so nice and welcoming. They helped us a lot with the organization and availability of the car. This is a family business even though Loukis is a franchise.

HUGE SCAM !!!! Once in Paros we pass various rental properties including this place, in which we were told that a scooter cost € 25. The next day we go back to rent the scooter for 2 days. We pay € 50 and they give us a honda probably retired in Italy perhaps in 1980, registered in Greece. Before leaving we are warned that the petrol is there but that the oil was half full. We stop at a gas station just after 5 minutes and we check the oil and fill the tank with gas. After just 20 minutes riding the scooter goes off forever while we were going. We immediately call the blonde rental lady and she tells us to try turning it back on after 15 minutes. We tried but nothing. We try again to call and the lady tells us to wait 1 hour under the sun without water and with all bars and restaurants in the area closed. The first bar was about half-hour walk on a dangerous road without a pedestrian sidewalk. After almost 2 HOURS from the first contact a 16 year old boy comes, who blames us for not having put oil. He Calls the lady laughing at us in Greek and leaves us his personal scooter. We then return to Parikia in just 20 minutes (this is the real time it takes, not 2 hours). back to the rental place we ask for a compensation of 50 € and the damages for the ruined day, the money for the petrol just put in and maybe even a replacement scooter, at least for the enormous inconvenience. They aggressively reply that we ruined the bike because we didn't put the oil. They refuse to give us a complaint form, telling us to stop bothering them, that nothing happened. A self-declared Italian lawyer, friend of theirs, tells us that if we had asked for the form they could have sued us for defamation and could refuse to give us back our money, blame us for breaking the bike and that here we should forget about our rights. In short, a real lawyer! In the end we left with our 50 €, we reported them to the police who at least kindly exposed a complaint and warn the tourism agency. Conclusion: 1 a lost vacation day 2 as mentioned by the lawyer, we also lost our rights 3 5€ worth of gasoline lost

I rented an ATV here for the night. A few things struck me as odd, one they really wanted me to pay in cash. This is never a good start. Especially when entering a rental contract. Why yes I insist on using my credit card with the rental coverage it carries... The ATV I rented for the night was passable but not what I would consider a quality rental. I paid 25 euro to have an ATV for 12 hours a which sputtered and misfired on deceleration and the brakes on which barely slowed the ATV down when going downhill. The 25 euro for 12h rental of a Kymco 150cc atv is laughably high. It's a 3,000 euro ATV. The next day I paid 50 a day to rent a Polaris RZR 570cc buggy. Which retails for 18,000. Guess which is the better value? In short while they got me an ATV when other rental companies were closed, I would not have rented from them if other options were available. You should look elsewhere first. If you want an ATV, rent a polaris... With all that said, the staff was very pleasant and friendly. I just wish they were not renting out scrap. Finally, clean the helmets. They are gross.