Mellow Luxury Cave - Epar.Od. Firon-Ias

Name: Mellow Luxury Cave - Epar.Od. Firon-Ias
Address: Epar.Od. Firon-Ias, Finikia 847 02, Greece, 847, Greece

3.6/5 ★ based on 8 reviews

Contact Mellow Luxury Cave

Address :	Epar.Od. Firon-Ias, Finikia 847 02, Greece
Phone :	📞 +878
Postal code :	847
Website :	https://www.mellowcave.gr/
Categories :	Hotel ,

Epar.Od. Firon-Ias, Finikia 847 02, Greece

Best Hotel in Greece

L	Lee Taylor on Google ★ ★ ★ ★ ★ Great find in santorini / property is amazing and well worth a visit - just a little tricky to find
R	Roy van Coolwijk on Google ★ ★ ★ ★ ★ İts a beautiful hotel with a great view. Only minus point is that it is difficult to reach.
E	Emese Huszár on Google ★ ★ ★ ★ ★ The most amazing Hotel we have ever been. The stuff and Kate was the nicest person on earth. The rooms was clean and the breakfast was delicious. I would recommend for everybody.
b	burcu bayrak on Google ★ ★ ★ ★ ★ Super beautiful! The suite is just as it is seen on the photos, maybe even more beautiful and spacious. Location is convenient as it is in 15 mins walking distance to beautiful Oia. Staff is kind. They have a free parking space as well.
G	Gina D'Ammassa on Google ★ ★ ★ ★ ★ It saddens me to have to write this negative review, as typically I pride myself on commending those who demonstrate exceptionalism and professionalism. This property has neither. After months of saving for the trip of my parents dreams, this property became the cause of an absolute nightmare. Upon booking the reservation, the staff seemed courteous and happy to take our money. Unfortunately, an airline issue arose and forced the schedule to shift. Mellow Luxury Cave showed no interest in finding common ground. My parents were forced to forfeit the trip of their dreams and my siblings and I lost every penny. We were willing to postpone and/or alter our plans, including a change in property, in order to meet them half way; but to no avail. They completely shut the door in our face when we offered to be flexible. The staff took our money and ran. Horrible management and even worse customer service.
A	Anthony D'Ammassa on Google ★ ★ ★ ★ ★ I was very disappointed with how Mellow Luxury Cave in Santorini, Greece handled our reservation. I was surprised by the lack of compassion and professionalism by a business whose sole purpose should be hospitality and tourism. When an unforeseen situation arose in our booking, the staff at Mellow Luxury Cave was completely unwilling to collaborate and reach a compromise. They were dismissive and outright unsympathetic. I would NOT recommend this property to anyone.
N	Nancy D'Ammassa on Google ★ ★ ★ ★ ★ I cannot believe that this property is in business given their poor management, terrible hospitality, and appalling customer service. One would think that a property in Santorini whose sole purpose is tourism, would know how to address an unexpected issue in a reservation. Boy, was I wrong! Words cannot describe my disappointment in the way that they handled the reservation that I made. They were outright dismissive, showing no sign of finding common ground. Do yourself a favor and find another property for your trip to Santorini. This property does NOT deserve your business!
k	kristy doty on Google ★ ★ ★ ★ ★ Mellow Luxury Cave was fabulous. The villa is lovely. All the amenities you need. The kitchen is stocked with milk, juice, water, cereal, fruit, yogurt, jams, honey, coffee, tea and a delicious sweet bread. The villa has a hot tub - it warm which was perfect for hot weather. You have a lovely view of the sea and the village of Finikia. There are two restaurants within easy walking distance as well as a mini-mart. It’s an easy 15 minute walk to Oia. The staff are amazing. We had a suitcase that didn’t make it on our flight to Athens from Paris. They were so helpful in assisting us to get the bag back. We loved our stay here and would only caution if you have any mobility issues, this is not the place to stay. It requires walking a distance from the road, down narrow lanes to access the unit. Other than that, we have nothing but glowing reviews for the Mellow Luxury Cave.