XFloor Rooftop by Electra - Ermou 5

Amazing view. Drinks were good, but you mostly come here for the views

We’ve checked-in in the hotel at a late night hour, and weren’t sure where to go for dinner. On our way out, we’ve decided to pass by the rooftop to see the view, and ended up staying for a meal. We got the mushrooms risotto and the sea-bream fish filet. Both were surprisingly outstanding! One of the best risottos I’ve had in a while. The fish was made to perfection! Excellent service, reasonable prices and the beautiful view of the Acropolis made our first night in Athens perfect

Great view and very good food. Service a little slow, prices moderate.

Good bar. Actually not a real rooftop bar but a nice terrace. Good drinks.

Unbelievable view of the Acropolis.. Delicious snack and coffee.. And I must mention Iota And Katerina, who made us feel so welcome.. were so attentative and professional. If we were to return it would be for the exceptional service!!

I had New Year's Eve reservations at XFloor rooftop recently. I don't normally take to social media with my complaints, but I made several attempts in person to contact the restaurant and hotel manager...to no avail. So, here we are. The place has a nice view, and the staff are nice. But when it comes to the food quality...it's awful. The 5-course meal was genuinely one of the worst meals I've ever had in my life. Let alone for one costing 300+ euro. The first 4 courses were so bad...we left before the 5th course was served. Each course was worse than the last. Every course was bland and overcooked. My assumption is that everything was prepared from frozen, stored ingredients. The beef main course was the worst of the bunch. One could easily get higher quality, fresher beef on sale at a local grocery store. If this meat was not frozen, it was one of the lowest quality pieces of beef I've ever encountered. It tasted like cardboard, and had a similar texture. The scallops likewise were dry, overcooked, and certainly not fresh. The salad was wilted. The soup, watery and tasteless. Two of the courses were so bad, we had to send them back to the kitchen. I wish the management had responded to my complaints, either in person or via email. But I suppose if you don't care about the food quality, you likely don't care to reply to complaints. Avoid this restaurant. PS: I will stand by my review. While the management found time to respond on Google, they never responded to my complaints in person, even though I lived in Athens less than 100m away. I politely asked for a refund, and Elektra could not be bothered to respond to me via email or phone. "Covid-19" is the catch-all excuse for terrible service and terrible customer relations. Yeah, I had "Covid-19" as well. I still paid 300 euro for your piss poor food. AVOID THE ELEKTRA HOTELS.

Firstly the food and the service in general was very good, however towards the end of our Greek salads I noticed that the feta cheese was missing. This was then brought out as we were finishing, to cut a long story short the restaurant refused to remove the salads from the over 200 euro bill which ruined the end of the meal. Ps Luckily Maria at the Hotel sees customer service the way I do and has refunded the cost of 1 nights stay in the hotel.

XFloor rooftop is located in the 10th floor of the Hotel Electra. Its a very nice place with a good selection of drinks, wine and cocktails. The terrace is nice to enjoy some drinks while watching the Acropolis and the sunset over Athens. Prices for the drinks are very reasonable for this place and location. Staff is friendly and its a good service.