Aqua Sun Village & Water Park - Ελ. Βενιζέλου
3.6/5
★
based on 8 reviews
Contact Aqua Sun Village & Water Park
Address : | Ελ. Βενιζέλου, Chersonisos 700 14, Greece |
Phone : | 📞 +8978 |
Postal code : | 700 |
Website : | http://www.erihotels.gr/sunvillage/hotel |
Categories : |
Hotel
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Description : | Simple rooms in a relaxed all-inclusive hotel offering a restaurant & a water park, plus bay views. |
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אריק דן on Google
★ ★ ★ ★ ★ A 7 years old girl drowned and died!! in that horrible hotel just becouse there is no lifeguard in any of the four pools and water slides!!!
If they ware hiring a lifeguard on keeping a life-saving equipment - a child life ware saved!!
Don't dare go there!! Be aware!!!!
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lior weingarten on Google
★ ★ ★ ★ ★ It's a very nice hotel built for families .
With water slides pools , games and a game room for kids with mini golf and a super market, a lot of parking space. And you can order trips and extra activities ect.
There is a shuttle to the beach and to harsonis to stroll around or go on a shopping strike.
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Ελευθέριος Ρομαντζής on Google
★ ★ ★ ★ ★ My absolutely top recommendation for an all inclusive hotel in Hersonissos. Don't be put off by negative feedbacks as place is great, especially for families. Lovely clean rooms, friendly staff, great animations, brilliant pools and slides. Food and drink was amazing and varied, we are definitely coming back!
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Agata Szymańska on Google
★ ★ ★ ★ ★ We got a room with a beautiful sea view. Hotel has some pretty big pools, all clean. Food could be more interesting but still tasty. Minus for AC - It's either set up to like 16 degrees or to be shut down (manually).
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Mihai Constanciuc on Google
★ ★ ★ ★ ★ Acceptable! Rated as 4 star hotel the building is more like 3 star. Room service acceptable but could be better. Good thing is the 5 pools and the slides and it's great for kids. In the evenings they have a programme with song and dance for kids. As the rest of most activities everything is for their Russian guests. So, staff would speak Russian but struggle with English. Songs for kids would be in Russian and "maybe" one in English. We have noticed a few english speaking families and the fact that the hotel staff are meant to entertain their main customer, no inclusion of others at all. Not even their second big customer Polish guests. The beach was quite far and a very steep hill to climb on the way back. They do use a van to take am bring people from the beach but at some point the van broke down and they started to use a smaller one which than this small trip became a burden.Likely, we had good weather and we managed to relax by the pool.
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László Halmos on Google
★ ★ ★ ★ ★ Staff was friendly, whatever we asked they helped.
The room where we stayed was OK for a family of 4 (kids 6 and 9).
The pool area with slides was the center of the attraction for our kids.
Food was also OK, we alwyas found something, wide range of sweets/desserts ;)
A bit distant from the seaside but they operate a shuttle bus to and from to the beach.
One more thing, the tiles at the pool area are extremely slippery when they are wet. Be careful with that.
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Rob Raine on Google
★ ★ ★ ★ ★ When you're reading the reviews here, keep one thing in mind: this hotel is excellent value for money. It is not perfect - most of what you can read here will be true - in that person's experience, at least. It's on a hill (how can that be a surprise?), so you'll get some exercise going up and down - but to see the best of Crete you'll want a rental car anyway and there's one right by the hotel (and many more in town). The food isn't made with the best cuts of meat, and can get a little repetitive - so get some fresh food from town. We saw room service every day, though they could improve their attitude. While we were there, the TVs were changed to new flat screens, and they were replacing a boiler to improve the hot water. WiFi is only available in the reception area (so get a cheap data SIM) - but you're on holiday: forget the Internet! But there's water slides and a pool right there, and it's all inclusive. And for all of that, we paid an average of something like €30 per person per night. Fantastic.
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Andre Love on Google
★ ★ ★ ★ ★ I am departing today after 6 days at the aqua sun village hotel. My family (five of us) had a fabulous time during our stay. The rooms were extremely clean, the food was great and the air conditioning was awesome. The staff and the level of service they provided was the best. I can't say enough about them. They epitomized the definition of going above and beyond. The manager and staff provided prompt service with a smile. They shuttled us into town, provided all the information we requested, helped us book trips and gave us tips to avoid the typical tourist mistakes.
The manager checked on us everyday to make sure things were fine. Also, our sons have major food allergies and the head chef would meet my wife and boys at every meal. He would take them around the buffet and show them everything that was safe to eat. We are very grateful for the service the team provided during our stay and they were always available. The hotel complex is great for families with young children. We plan to stay here the next time we visit Crete!
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