Iraklion Hotel - Leof. Kalokerinou 128
4/5
★
based on 8 reviews
Contact Iraklion Hotel
Address : | Leof. Kalokerinou 128, Iraklio 712 02, Greece |
Phone : | 📞 +8888 |
Postal code : | 712 |
Website : | https://iraklionhotel.gr/ |
Categories : |
Hotel
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Description : | Understated rooms & suites with balconies, plus a relaxed bar & massage services. |
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Ryan Maister on Google
★ ★ ★ ★ ★ Hotel manager was extremely kind. One of the nicest people we met in Greece. Highly recommend staying here!
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violinman_ on Google
★ ★ ★ ★ ★ The hotel is super clean and also the reception is kind. The breakfast is very strict to alternatives and the stuff there not warm at all I felt they are almost desperate. We didn't enjoy it. It's a very good option for the budget.
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Emil Sori on Google
★ ★ ★ ★ ★ I got a room yesterday, number 210 and as soon as i walked in the room i made a shower, when i got out all the room was full of water, my luggage and my handbag were wet also with my clothes inside. I stayed 20 minutes and the guy at the reception didn't offer to change me the room and still charged me 20€ for 20min staying. I asked him to refund the money and the dude said: "Are you kidding me? You made the room dirty." How is this my fault??
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Taryn Maister on Google
★ ★ ★ ★ ★ The manager at this hotel was the nicest person we have met in Greece. He was extremely accommodating and let us charge our electric vehicle when no one else would help us. Highly recommend, wonderful hotel!
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Stephanie Nguyen on Google
★ ★ ★ ★ ★ BEWARE OF THE CREDIT CARD CHARGE AT IRAKION HOTEL. When we check in, we have them our credit card to charge 3 euros tax. They didn"t give us a receipt. we also forget to ask. Before the check out time, we checked the credit card statement we noticed they charged 70 euros not 3 euros under different hotel name on the different island (they owned). We came down to talk to them. but they denied. They lied to us they said we paid CASH. We didn"t have receipt therefore we can"t fight back. We want to check out this cheated hotel as fast as we can. AGAIN they ask us to pay another 3 euros tax. NONSENSE BUT WE PAID FOR OUR SAFETY. Even after we left, we find out we forget 2 jackets at the hotel, we afraid go back to get it They even blocked us on booking.com, so we can"t rate and review their hotel. If they build the business focus only on stealing foreigners tourist" money..... they will not last longer.
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Miltjadhi Caci on Google
★ ★ ★ ★ ★ I came in the afternoon, booked a room and as soon as i walked in the room I made a shower and when i got out, my room was full of water. My handbag was on the floor and most of my clothes inside got wet. I was lucky that i already put the laptop out of the bag and left it in the bed. When i went downstairs and told the receptionist about it he didn't care at all. He didn't offer to change the room or to refund the money. Instead when i asked him to do that he literally said:"Are you kidding me? it is was your fault and now the room is dirty". How is it my fault when all i did was a shower??? I was suppose to stay 3 nights for 60€, he gave me 40€ back but still charge me full price for 1 night. I only stayed in the room for less than 20minutes and i was lucky i didn't get any more damage. The tall receptionist guy is a joke. Shame someone like him works there. Very bad rooms and extremely bad service.
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Sergiu Barac on Google
★ ★ ★ ★ ★ The staff was very nice. The beds were comfortable and the balcony quite big. The breakfast was decent for the price. The room was pretty small for 3 persons, it's okay maybe if you spend a night or two, but I wouldn't stay for longer. The bathroom was okay, but the shower was spilling water on the floor.
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Chloe Johnson on Google
★ ★ ★ ★ ★ At first I thought we got what we paid for but after staying here it is worse than it should be. Staff was helpful and friendly and the location is good. However, the pillows and beds are the absolute worst and our hotel room had significant black mold and an odd smell. The sole staff member on the property (red flag) did come and clean it but I wish the rooms had been clean in the first place. The worst hotel we have stayed in thus far but we are only here for the night. The AC also barely worked.
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