Ifigenia Luxury Suites - Antoniou Gampa 23

It was nice, but very sad that we didn't get that room we booked...simple doubleroom and not that deluxe suite with roof top Terrasse

Very nice place!! Good food and great acomodation. I really recomend it!!

Very dirty old room. Ground floor. We stayed in December and the room was cold. The towels and the blanket had dirty marks on them. The bathroom was really small and on the floor there were cracks. When we complained the owner was impolite. The most unsatisfactory accommodation we had in chania

Very nice appartements in the heart of chania. Very nice staff. Disadvantage; in the middle of a very touristic spot. CAVE; They offering old rooms - so they are sometimes small and individual.

We stayed in the highly prized suites in a very unfortunate timing. The room was great as it was but... We weren't welcomed by anyone, a neighboor guided us to the reception where we had to ring a bell and wait for the staff to appear from the tavern nearby. We visited Chania in the midst of a wild fire, it was a really hot day on its own and with the fire combined the temperature risede to 40 celsius degrees. We left our room to have and evening stroll in the old town and dine and by the time we got back we had no power. This means no air-condition, no warm water to bath, no refridgerator to have cold water to dring, no tv to get informed, no wifi. Nothing. We tried to find a staff to get some answers but no-one was on the reception, or replying on the phone. In the end another NEIGHBOOR told as that the power pilons were damaged by the fire and the power department was informed. And in the whole old town only our street was affected... So we spend a nightmarish night sweating in our overpaid now suite. We woke up early in the morning, still no member of the staff to be found, went out to have a breakfast and on our way back a 8am we saw the cleaning lady who then informed us that the receptioist will be here sortly. After ONE hour he finally came and we could then checkout and move on. I understand that the natural disaster was, well a force of nature but in a 4star hotel you make sure you have power generators to provide the facilities your customers paid for. Let me also mention that the same hotel had rooms in other ereas where the power was up normally and we could be transfered there (IF WE COULD FIND A STAFF MEMBER) TL;DR - Great room, hellish service

Absolutely terrible hotel. We stayed in early July for 3 nights as a family with two little kids when it was 35+ and the air conditioning did not work. In addition one of the beds was a pull out couch which was completely unusable since the sag was ridiculous. I ended up laying the mattress on the floor. The owner especially was rude and completely unapologetic to any of the issues. The place is completely rundown and is easily the worst hotel we have ever stayed in. Do yourself a favour and book somewhere else! This place will ruin your stay in Chania..

We stayed for a week in August at Ifigeneia studios. The location is very good but it is overpriced. The rooms and the toilet were not very clean and the jacuzzi was completely dirty. On top of that, we paid about 450 euros and never received a receipt. When we asked to pay by card, they told us that it is not possible because "they collect the money".

Lovely hotel in the heart of old town. Location was perfect for exploring the city. Staff was nice and friendly, always smiling. Breakfast was great, it was a collection of small greek foods and varied a little every morning. The rooms were a little unique, but I just found it adorable and it brought character to my holiday in Chania. ?