Goldcar Thessalonika Airport - Πληροφοριεσ Για Το Γραφειο Μασ Τερματικό Γραφείο Αφίξεων 14Th Km
2.8/5
★
based on 8 reviews
Contact Goldcar Thessalonika Airport
Address : | Πληροφοριεσ Για Το Γραφειο Μασ Τερματικό Γραφείο Αφίξεων 14Th Km, Thessaloniki 570 01, Greece |
Phone : | 📞 +7 |
Postal code : | 570 |
Website : | https://www.goldcar.es/gr/grafeia/goldcar-thessaloniki-aerodromio-grafeio/%3Futm_campaign%3DSKG%26utm_content%3Dgmb%26utm_medium%3Dorganic%26utm_source%3Dgoogle |
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Marta Popławska on Google
★ ★ ★ ★ ★ The worst experience on start Our holidays. We took a car Form ryanair and we waiting 45min on AirPort for bus, wasting time. Next we met unbelievable rude and mean employees who informed us that they only have moments for customer service and our session is over .. we lost EUR 140 and we hope that ryanair will return them to us. This mean lady only said that in the future we do not order through intermediaries. Awfuk people! avoid! It's been a long time since nobody upset us so much and treated us like that. On holiday should be nice and relaxed, day ruined Our all day.
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Alfredo Valiente on Google
★ ★ ★ ★ ★ GOLD CAR - Worst Experience ever. The place presents itself as any other car rental company. However, once you enter and start the reservation process they pressure you with erroneous information to upsell and pretty much give up all securities that your credit card and insurance provide. I could not understand how my reservation went from a few hundred dollars to more than double. In addition they wanted me to use my bankcard to pay and for deposit. There is no reason why my Visa and regular Master card could not be used. I understand AMEX but still their objective seemed again to push you to make a bad decision. I feel lucky to have walked out. Buyer beware but I strongly encourage people to avoid this company like the plague. I thought EXPEDIA through whom I rented would protect its customers against such predatory companies edging on malfeasance.
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Nick Ulrich on Google
★ ★ ★ ★ ★ Absolute trash of a company. Never go to them even if youwant to save money!. No customer service at all. I had to reschedule my flight an since I had no ways of contacting them, I couldn't change the reservation also. When I arrived later the rude lady told me that my reservation is already non-existant and non-refundable. "You have no car!" Although I have payed for more than 4 days and they clearly had cars available on their website.
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Emese Horvath on Google
★ ★ ★ ★ ★ Everything went smooth.We booked a Nissan Micra for 6 days on the Goldcar website. Even with the full insurance was the price only 34EUR/day and because of the insurance deposit (&credit card) was not needed, only for the gas was blocked 130EUR on my debit card but 1week after returning the car this amount was unblocked. Staff was nice, they even helped me with boat rental in Sithonia, the car was new. I can only recommend this car rental
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Muda on Google
★ ★ ★ ★ ★ I was waiting for shuttle in freezing cold it never show up, i called them to find out They have cancelled my booking without informing me cause I didn't show up! It hasn't been 24h. Plus their office still at duty hours. I travel alot and rent cars with multiple companies never in my life i had this experience. Rude staff didn't even care to explain or cooperate she wanted to scam me to pay "fee" of 150 euros on top of my booking so i can collect the car! I called my reservation agent they also couldn't have conversations with them and said she'd were rude to them too and told them she's busy and ask him to call later.
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MrBoknowbo on Google
★ ★ ★ ★ ★ Useless. My worst experience in Greece. Or with virtually any car rental place ever. Spend the extra, go to a better place. You get what you pay for. They did not want to honor the price I booked online, wasted my time. Said they couldn't rent me a car, but if I wanted to pay 3 times as much as my booked price, they would rent me one. DO NOT DEAL WITH THIS COMPANY!!! It might just be the one bad employee that I ran into, but that is owners job to sort out.
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Tom B. on Google
★ ★ ★ ★ ★ Picking up a car a few hours later then what's on the booking form, while i communicated my flight number, and the car was already paid and confirmed is NOT a no show. (and so loss of reservation and full amount paid!) and then renting out the same car to me for 2,5x the original paid price confirms that it's just a money scam and not about wanting to give a good service.
Worst inconvenience they could have had is a lost shuttle trip to the airport, which is not the even close to the loss I had on arrival of my holiday..
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Paris Giazitzidis on Google
★ ★ ★ ★ ★ AVOID! AVOID! SCAM ALERT!
If you go there, you are making a mistake!
Recently I made a reservation for renting a car in Thessaloniki, Greece. The company is “Goldcar”. When I arrived at the reception desk, a very rude woman tried to assist me. She tried to add thousands of euros in the contract as security, accidents risks, minimum risks, deposit etc. When I started asking questions about all these charges her behavior became really unprofessional. She treated me like I was nobody. At that moment, I started to have the impression that I was the victim of a scam. She knew that I had already paid the rental price and it would be hard for me to leave. On the other side, I knew that if I would stay, the chances of paying 10-20 times the amount of the rental were pretty high. For me, the lady at the desk just crossed the line when she made a racist comment against my nationality. I politely asked her that I do not want to continue the process and leave. The lady took the registration form from my hands really aggressively and cut it into pieces in front of me!
Of course, after that event I left the company and rented a car directly with another company with much more better service. Of course 5 times higher in price but at least knowing that I am not the victim of any scam.
Afterwards, I read the review comments from several sites about this branch of Goldcar and some of them even referring to the same woman at the reception desk.
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