Sixt Rent Car Crete Chania Airport - Arrival Hall
3.9/5
★
based on 8 reviews
Contact Sixt Rent Car Crete Chania Airport
| Address : | Arrival Hall, Chania 731 00, Greece |
| Phone : | 📞 +89 |
| Postal code : | 731 |
| Website : | https://www.sixt.global/car-rental/greece/crete/crete-chania-airport%3Fxaid%3D7964%26c1%3DGR%26c2%3Dcrete%26c3%3Dcrete-chania-airport%26fir%3D1%26utm_source%3Dgoogle_business%26utm_medium%3Dorganic%26y_source%3D1_MTEzNjk2NDgtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
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Belén Rojas Stivala on Google
★ ★ ★ ★ ★ Everything was perfection! From our call to check if they have any car available till the end, when Sofia called us to let us know about the stricke on the airport the night before of our departure. She provided a very VIP service, I am very grateful to have met her. Definitely a very nice experience that I would never forget!
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Laert Xhelili on Google
★ ★ ★ ★ ★ I have had a rental vehicle for over 5 months now from SIXT and it has been a great experience. Eleni one of the main representatives has always been welcoming and professional. She always makes the process easy and painless every month when I renew my contract. Great costumer service skills. Would definitely rent again from this company in the future.
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Brian Wall on Google
★ ★ ★ ★ ★ Extremely professional staff, very friendly and helpful.
Great selection of cars both Auto and manual.
Very convenient location with great hours.
Eleni at the desk in particular has made renting here very easy!
Thank you Sixt Chania
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Cody Lyons on Google
★ ★ ★ ★ ★ Thankful they were able to rent me a car in such short notice after a reservation with a smaller company fell through after we landed. They were able to get me a car which was great but they never asked me anything if I wanted insurance, pre-paid fuel, etc. They just added it into the final fee and I asked was there any way to make the rate cheaper and she said no. So I said fine, let's do it. I get the bill and sure enough every since option was added - interior coverage, roadside assistance, third-party insurance coverage, pre-paid fuel. This cost me over 150 EUROS in unnecessary fees. Had they been more transparent, it would have been fine, but they added that in and didn't even communicate this to us. Unprofessional beyond belief and we were absolutely duped as a vulnerable renter.
UPDATE: Sixt Customer Service stepped in and offered a refund of a portion of the add-ons. Usually companies don't do this after the fact so I increased my rating to 4 stars. I am going to say this one a one-off and not indicative of the company practices.
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Thomas Miskiewicz on Google
★ ★ ★ ★ ★ Nice staff and car but I booked a full car and received a car that was missing 1/5 of the fuel.
When you return a car with fuel missing Sixt will charge you a fuelling fee plus overpriced fuel.
No one will be able to return a car with exactly this level of fuel but will rather return full and they know it. It has a system.
Are they really so needy that they have to rip off customers this way?
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Stefan Miessmer on Google
★ ★ ★ ★ ★ Friendly, helpful and flexible. Great service. We will come back.
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Sheri on Google
★ ★ ★ ★ ★ WORST CAR RENTAL PLACE EVER!
I have been trying to cancel a car reservation for June 1 for 1 week.
Their website is down.
Their phone number does not work - I have called multiple different departments and extensions and nobody answers
I have sent 5 emails in - no reply.
Impossible to cancel
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Mary Stewart on Google
★ ★ ★ ★ ★ Review is for Avis car rental - Really friendly staff. Car was perfect for our needs. Great location also straight across from the airport.
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